Website: https://support.zoom.us/hc/en-us/articles/360033863991-Sharing-and-controlling-access-to-a-voicemail-inbox
Here are some of the common questions and answers about holiday messages to employees.
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We have people who do this whenever they are teleworking, regardless of the circumstances. Teleworking is working and by putting OOM’s on, you are signaling that perhaps you are NOT, in fact, working. Stop it!
How do I add the District Events and Religious Holiday calendars to my calendar in Outlook?
Sorry I missed you. I’ll be out of the office and slow to respond until after the break. While I have you, though, help settle an argument among my colleagues and me: Die Hard 1: The Office Christmas Party Gone Wrong. Die Hard 2: Airport Conspiracy. Die Hard 3: Samuel L. Jackson. Enough said. Die Hard 4: Cyberthreat. Die Hard 5: You should probably not pick this one. Impossible! It’s like choosing a favorite child!
As a side note, I put a similar message on my work and cell phones, and once I didn’t change the cell message back for nearly a year. (It was my personal cell number, and only my parents ever left messages.)
Note: If you are using an older version of Outlook, such as Outlook 2007, go to Tools > Out of Office Assistant.
You Need A Better Out Of Office MessageWe don't need professional politeness. We need honesty.
One common challenge faced by customers is auto reply email or text messages lack a specification about the estimated wait time to get answers for their queries.
Then, click Save Changes at the bottom of the settings section and that's it done. You're out of office message is active.
Optionally, click the Attach Invoice checkbox to automatically attach the customer’s invoice to the auto-response.
Also, IMO, it’s putting the burden of knowing and managing your schedule on the other person. You expect them to be paying enough attention to you to remember when you come back and to resend their request. That’s not reasonable.
I might sound nitpicky but the language is important. “Might” or “may be” or “slower than usual” are vague and don’t offer the sender all that much information about when you’re really going to respond to them. Worse, they do a horrible job of protecting the time of the email receiver who, as the responder notes, is not in the office! Such a responder implies that, not only will the vacationer reply to the email, but they may not even miss a beat. They may be slow to respond, but they also might not.
This holiday out-of-office email is definitely on theme, if not a little passive aggressive. If you're getting emails during the holidays, why not treat everything you receive that season like the present it is, and send a thank you note?
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When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.