I wouldn’t be surprised if she’s had experiences in the past with people not getting an immediate answer then upping the urgency–we’ve had letters about such coworkers here. There’s an email, then a followup email, then a chat message, then a phone call, then they walk over, all within ten minutes of the initial email.
Here’s one example out in the world, which jumpstarted me thinking about this topic:
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Click the File tab at the top-left corner of the Outlook display. Click the box to Automatic Replies box to the immediate left of the Automatic Replies (Out of Office) text. In the Automatic Replies box that appears, click the circle to the left of the Send automatic replies option.
Setting an auto-response email is probably not the first thing on our mind before we jet off on holiday. But if we don’t do it, we risk eroding the trust between ourselves and our customers. It’s important to remember that response time is a non-verbal sign that shows clients and business partners how responsible and professional a company is.
Education Details: Out of Office Template #2 For the Person Who Likes to Keep it Friendly, But Professional. Hello, Thank you for your email. I’m currently offline until [date] to celebrate the holiday with my loved ones—without my phone in front of my face. I’ll be sure to reply to your message when I …
I wonder if anyone ever calculated how much time was wasted producing those messages.
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Save time and direct folks to a page with answers to frequently asked questions in an autoresponse to help sort and prioritize customer service inquiries. Thanks for reaching SimpleTexting, my name is Jenny. While you wait for a customer support rep, see if we can answer your question here https://txt.st/PQBLPE.
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Below you can find our 30 best out of office messages to add to your automatic email. Out of office messages for different situations – when you are on vacation when you are abroad when you are sick or when there’s a public holiday
Click the File tab at the top-left corner of the Outlook display. Click the box to Automatic Replies box to the immediate left of the Automatic Replies (Out of Office) text. In the Automatic Replies box that appears, click the circle to the left of the Send automatic replies option.
Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.
I’ll add my shout out to MS and Outlook for not only being able to schedule OoO auto replies, but for having internal and external facing options.
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You may also want to include bullet points of what is in progress so that your client knows you’re on top of things. That will also likely reduce the amount of emails sitting in your inbox when you return. Unlike a more generalized email (like the one I’ve provided) that you can send en masse, you’ll want to set aside some time to send more personalized emails out.
Same, I think it’s patronizing to talk people through their options as if they can’t make a decent choice without having their hand held every step of the way. There are plenty of people who can’t, of course, but I don’t think a long, verbose message is necessarily going to help.