Of course the people on my project never use the calendar for work trips. I don’t find out that someone is on travel until I get the OOO autoreply. Weirdly, everyone puts their personal leave on the calendar and includes the reason, especially doctor visits. I don’t need to know why you are absent.
Depending on the type of holiday, you can create specific templates for various holidays such as Christmas Thanksgiving, New Year etc.:
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The Management Office will be closed on [date] for [Holiday Name]. Any inconvenience caused is much regretted.
While injecting a little humor into your vacation email message can sometimes be a good idea – depending on your company and contacts – avoid oversharing and keep it professional at all times.
I am at an opera house in the countryside (i.e. without reception) and shall return to the office on XX.
This is one reason I rarely give a contact person. My company is terrible at communication, and not only could you easily be sent on a OOO chain, you could also be emailing someone who is out who didn’t even use OOO.
Apologies, but I’m currently knee-deep in sushi and shrines on the other side of the world in Japan. I will be back to the usual tea and crumpets when I return to the office on Tuesday 30th May.
“The purpose isn’t to let people know you’re out of the office, it’s to let them know you're not going to be responding,” says Muse career coach Benjamin Ritter, founder of Live for Yourself Consulting. It’s not about where you are physically, but rather whether or not you’ll see someone’s email and be available to react to it within a typical timeframe (which could differ depending on your role, company, and industry).
We are encouraged to put up messages that say we have “limited access to email” and alternative contact for things like travel between offices and conferences. We’re technically working those days, but it may be hard to reach us.
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Uh… until when? Who should I contact in the meantime? Also, at the time of my emailing this person it was March, so I had to assume that OOO was from last year?! I finally learned that the person had left to another job. So many questions.
I worked at a public agency and would have different out-of-office messages for internal and external. I was chastised for having a “too informal” message- because the idiot talking to me didn’t realize me saying “I’ll be back next Tuesday for the big staff meeting” (or whatever) was just for co-workers and not the public. I told them but of course it didn’t matter. So from then on I always made sure to start my internal OOOs- “Hello Company X comrade…. blah.” So it was clear which was which. I am not able to respond to your email promptly because my husband died. I will not be accepting zoom invitations. Please do not respond by suggesting future alternative dates. I don’t know when I will be able to speak without crying.
Same. All you need to know is I am not available and you are not going to hear from me until such and such date and contact so and so if you need something sooner.
Having a professional automated message when you are busy enough to answer customer queries right away can set the right tone for your business and inform customers when they can expect to receive the response.
Here is an auto reply message example that provides an alternative email contact option to assist customers during the absent period. Thus, helping customers not to make impromptu decisions and understand the next course of the move.
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Unless you work in an industry well known for grownups being good at smart and bad at practical. Then, you do.