While creating auto responding emails it is vital to focus on the tone and language. It means:
The people who never change their holiday OOO message or only include half the information, if you’re lucky. I had one sent to me once that was along the lines of “I’m on holiday until August 12th and then again from August 24th.”
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I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
Website: https://www.aains.com/aains_com/assets/File/agents/news-flashes/en/09_07_15_Holiday Hours.pdf
I have no idea how to update my voicemail message and I don’t actually know what it says. I occasionally get voicemails that are automatically forwarded to my email as sound files but I don’t think I have ever had a business related voicemail land there (it is rare that I get calls from outside the company and most people in the company if they can’t reach me on the phone will IM me directly–we use Teams for both phone and messaging).
We were playing a family game once everyone was vaccinated, and a thing came up about “people who reply to a text message with a phone call” and my daughter and niece turned and glared at me…
If you're anything like I am, you probably fall into team two. That doesn't leave a lot of time to get creative. But if you plan ahead, you might be able to craft some hilarity.
Team building content expert. Jessica has a double major in English and Asian Studies, and experience working with teams across cultures; including 3+ years in Taiwan.
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
My favorite OOO to set is something like this: “I’m at sea from X to Y with very limited bandwidth. I’ll reply to urgent emails as soon as possible (but there may be a delay); if you don’t hear back from me by Z, please resend you message.”
Right?! If it’s a 3 day retreat, that’s one thing. But not being around for an hour or two shouldn’t be any kind of BIG DEAL.
I don’t think it’s condescending, but I do find it annoying. I have a coworker who sometimes writes emails in this tone of voice, and it’s honestly way too much.
Website: https://www.aains.com/aains_com/assets/File/agents/news-flashes/en/09_07_15_Holiday Hours.pdf
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After a long hour at work, I like to get home, kick my slippers off and watch my wild dolphin, Jasper-Barnaby, swim in the moat. There’s nothing more relaxing than observing a wild dolphin at play in one’s backyard. My personal vocal-coach, Lyndon, once said that watching the sunset on my estate is the closest he’s ever come to God. I believe him.
Giving the option to contact an email address containing "interruptyourvacation" provides two things — 1) A dose of humor, and 2) discouragement from actually doing what the name suggests. Plus, he prefaces it with a request for empathy, by explaining that he promised quality time to his family.