You can set up your Auto Attendant to greet callers with a message before forwarding the call to a number outside of your 8x8 system. Log in to 8x8 Admin Console. Click Auto Attendants. Click Edit (pencil icon) to the right of the Auto Attendant you wish to edit. Click Edit Settings. Adjust the number of seconds the system should wait before taking the next action. If desired, set the toggle to allow users to Dial an Extension at any Point during the recording. Set the If user inputs no key, replay menu option to 0. This means that the call will directly route to your external number. Set the And Then action to Route To. Click the drop-down box and type the external phone number. Click Save in the Settings window. Save your Auto Attendant profile. Back to top How to Prepare my 8x8 Phone System for a Holiday in Admin Console How to Set up Business and After-hours Rules in 8x8 Admin Console Article type How-to Confidence Validated Flag Not Flagged Governance Experience KCS Enabled Yes Visibility Public Tags This page has no tags. © Copyright 2021 8x8 Support Powered by CXone Expert ®
Auto-reply email sample: Hi [first_name], Thanks so much for reaching out! This auto-reply is just to let you know… We received your email and will get back to you with a (human) response as soon as possible. During [business_hours] that’s usually within a couple of hours. Evenings and weekends may take us a little bit longer.
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I was once horrified as an HR person, and amused as a normal person, by an OOO from an employee who had left the company. They had booked vacation for their last week or so, and while I can’t remember the exact text, it said that they were no longer with the company and they were happy to leave and never come back. I think “to this hellhole” was only implied.
I mean, this is what I pretty much did upon returning from my maternity leaves but I would never put it into an email! My maternity leave OOO was the vague “I am on extended leave and am not anticipated to return until X. Please contact Joe or Fergus in my absence.” X being a vague time-frame based on my due date and the length of my leave. No one is waiting 3+ months for an answer so I did get to delete most of the 500 emails I got during my most recent leave! I did once have someone internal tell me I should say maternity leave rather than leave, but really, what does it matter? I’m gone for a few months and no one outside of the company really NEEDS to know why.
Because I used to get phone calls that defaulted to, “I need the director”, I had my out of office mail set to:
The people who never change their holiday OOO message or only include half the information, if you’re lucky. I had one sent to me once that was along the lines of “I’m on holiday until August 12th and then again from August 24th.”
Please note that all queries and orders posted at least [X] days before [starting date of the holidays] or during holidays will be processed immediately once we are back at the store.
I’ll be at a work off-site and will have limited availability by phone and email until ___, please contact ___ for immediate needs about ____ otherwise I will respond as soon as possible”
By the way, BizzyWeb will be closed November 26-27, December 24-25 and January 1. We promise to only use professional and appropriate out-of-office messages, and to reply as soon as we are back in the office. Happy Holidays from the Hive!
Whether you're taking a personal or business trip, keep in mind that information contained in your OOO message could be used against you maliciously. Be sure to follow out-of-office message best practices to keep your company data secure. Create different out-of-office replies based on whether the message is going to someone inside or outside your company Avoid personal details Don't share your travel destination Don't provide direct insight into the chain of command Avoid listing your exact length of vacation
Click the cog and select ‘Settings’Scroll down to ‘Out of Office AutoReply’Specify a time periodWrite your out of office emailConfirm other details and press ‘Save Changes’
My outgoing voicemail message says “Please don’t leave me a voicemail, send me an email instead”
The head of llama engagement called my boss and reamed her out for my “poor behaviour” and then called me and reamed me out, too. She said it didn’t matter if project X was the biggest thing our company did all year – her requests took precedence.
Mine says something along the lines of “I’m currently away from my desk, and will be back online on Monday, 7 July…” and (if it’s a longer period and not just the next working day) perhaps also something like “If your enquiry is urgent, please resend to…” so someone else can deal with it.
You can show just how thrilled you are about your vacation while still providing an apology (of sorts... not really).
Scared of offending a coworker who may or may not celebrate the holidays? Worry not — I’ve got the perfect email for you. If this OOO message does anything particularly well, it's that it respects the differing views, religions, traditions, and opinions of your coworkers — while amusing so many others.
There's no shame in using Christmas to indulge in your childhood movie tastes, but there is shame in not sharing that adorable side of yourself when people are trying to reach you during the holidays.