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Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?

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I work for a Japanese company which has a regular rotation of engineers who come over for 2-4 years so we get some enjoyable translations for all manner of communication.
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If you are reading this, it is because John Whatsisname cannot help you – he has left the company and no longer uses this email address.
The OOO: was there ever a less apt acronym? (Ooo? Ugh, more like.) It wouldn’t be so bad if it actually worked when it was your turn to set one up, but unless you happen to live in France, where a worker’s ‘right to disconnect’ is enshrined in law, the twin fears of missed opportunities and the mail mountain that’s piling up in your absence will likely keep you furtively glancing at your in-box.

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Duh. We're in the travel industry. Of course, an out of office message involving dolphin-speak would be at the top of our list! Who doesn't love a dolphin?
With all that in mind, take a look at the following tips and tricks and six examples to make your automatic responses more effective:

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An automatic response is a pre-designated reply that is generated by a software program for incoming messages. For example, a user may set up an automatic reply for incoming e-mails that let the sender know their e-mail was received. Can you set auto reply text messages? When you first launch the app, tap the Add/Edit button to create a new rule. Give it a name, like “At Work” or “Sleeping,” and write your message in the text box. You can then go to Set Time to set the time, date, or days of the week you want that rule to be active. Privacy Policy Contact Us About Us Ask Your Question

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A. All faculty and staff are encouraged to leave their work areas clean, including taking food home. Also, please close all windows and doors, and shut down computers, monitors, printers and other similar equipment (except LAN servers and network devices). Portable space heaters, coffee pots, fans, radios and other non-essential equipment should be turned off and unplugged. If you notice any water fixtures that are leaking or dripping, or any other maintenance issues, please contact Facilities at [email protected] as far in advance of winter break as possible so these issues may be addressed appropriately.

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    I appreciate your message. I am out of the office currently with no office email access. However, return on the following [date-of-return].

    I should add that I actually WISH I got more exciting OOO messages and/or that I felt like I could be more exciting with mine!
    Emily was previously on staff at InHerSight, where she researched and wrote about data that described women in the workplace, specifically societal barriers to advancement, and workplace rights. Her bylines include Fast Company and The Glossary Co. Editors' Picks 5 Ways to Tackle the Sunday Scaries 16 No-Guilt Guilty Pleasures That Make Life a Little Sweeter How to Work More Steps Into Your Workday More articles ›

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    I will surely respond to your email when I’m back in the office. But, if this requires an immediate response, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”.

    You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
    We are encouraged to put up messages that say we have “limited access to email” and alternative contact for things like travel between offices and conferences. We’re technically working those days, but it may be hard to reach us.

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    This is too much. If someone said something like “I’m at the beach until Jan 5!” instead of “I’m out of the office until Jan 5,” I’d appreciate the slight personal touch. But don’t share too much. We just need to know that you’re not gonna answer our email for a while.

    I’ll return on [date] or after I watch [favourite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
    While it’s vital that you get the main points across in any vacation email, brevity is important. If you’re looking for something a little more to-the-point, try this one:

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    Stay up to date with the latest tips & strategies that will help you create a better customer experience for your clients! Subscribe Email Marketing Corner 6 min read Top 6 examples of professional out-of-office messages by Liza Nych | August 19, 2021

    That’s my practice, too, though I only use it for times I’ll be out for a day or more. Some of the work I do and support can be very time sensitive and it’s really the most efficient use of *everyone’s* time if I spend two minutes before I leave setting up OOO so that they are quickly directed to the right person instead of having to go check my calendar, see I’m out for a week, try to remember who it is that’s my backup, etc.
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One of our support champions will attend you shortly. You are [number] in the queue. Your wait time will be approximately [minutes]. Thank you. We appreciate your patience.

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I don’t think it’s rude to do the deletion, but it’s pretty rude to not give some sort of Plan B besides “Wait until I decide I am ready to deal with you.” I’m sure it feels lovely to set up if you’ve usually got a lot of annoying people clamoring for your time on matters that aren’t nearly as urgent as they think, but to not even offer a “in case this is urgent, contact X” fig leaf just shows you don’t care.

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While a holiday is a great chance to disconnect and relax, you have a lot to take care of before taking a break. One of these things is setting up an auto-response system that sends out automated messages to everybody trying to call and message you when you are on leave. A thoughtful out of office message lets people know you cannot respond because you are on a holiday.

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I want to know how everyone who works from home is wording their OOOs. Are you saying you’re out of the office? Away from your computer? Have closed the door to your home office?

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