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I had a boss who was mad if I put his full name on my OOO. I was his deputy. He said people should know how to contact him if I just use his first name. He thought the public would get his info (public-facing office but we didn’t correspond with the public at our level, of course). It made me feel very very silly to comply.
We have an office with a phone number and 4 people that work in it to specifically answer these inquiries. .

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You Need A Better Out Of Office MessageWe don't need professional politeness. We need honesty.
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn't be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.

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Professionally, I just try to be as boring as humanly possible, except in comments embedded in code.
Please note I am currently out of the office, please reach out to [email protected] for any kind of assistance.

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Sounds like it’s clear in your mind what you want to happen, but I’ve heard plenty of people say, “Of course you took it somewhere else, that’s what I told you to do, and now I have two action-less emails to trash rather than one.”

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The funny and charming email template below keeps the confidence of your colleagues with a list of things anyone who works in an office is thankful for. Of course, feel free to customize this list according to the quirks of your own workplace. Thanksgiving is the perfect time to reveal them.

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    Once I got an auto reply from a stakeholder on a project that said something to the effect of “Thanks for contacting me. Due to the large volume of email I receive, I don’t read them all. If I haven’t responded within 3 business days, please try again.”

    Do you know what we’re doing too much of? We’re working too much, and we think too seriously about ourselves while doing it. That’s why including a joke or something fun in your out of office message could be so powerful.
    Like email, business text messaging is a platform that’s always on. But that doesn’t mean you have to be. So sit back, relax, and let the leads begin to manage themselves!

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    If you’ve been inspired by Rachael’s efforts and want to spread a little festive cheer, there are some fantastic examples to help you do just that...!

    Whether it’s a fully-blown holiday, or just a few days away that’s at the forefront of your mind – tying up loose ends at work should never be overlooked. Aside from delegating your workload while you’re away, this also means setting up an out of office email.
    In urgent issues, you can contact (YOUR COLLEAGUE’SNAME) by mail: [email protected].

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    Hi, Happy holidays, and thanks for your email! I’m taking a few days off to spend time with my family and friends so I won’t be answering emails as quickly as usual.

    So, for whatever reason you’re out of the office, your email inbox should be informative with any information about office closures or unexpected absences: Include an expected return date and time. Offer alternative point of contact and their details. Add the general office contact number and email address if you don’t have a specific point of contact. Be friendly and warm in your tone, even if you choose to keep it simple.
    Note: You can also set different automatic out of office replies for different people. Just click the Rules… button in the bottom-left corner and add a rule for each person or email subject.

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    Such emails are crucial, especially when you have long-lasting relationships with customers that need a prompt response. It would be very unprofessional to leave without explaining why you aren’t answering. It’s like if you are having a conversation with someone, you decide to just take off without saying goodbye, while they went to the bathroom. Rude!

    I mean, sometimes I put up an OOO because I’m on vacation and not checking email. Sometimes I put one up because I’m travelling for work and will only have sporadic access to my laptop, but might get to check once or twice a day. In my role, it’s important to make that distinction. Maybe it’s not so important for other people.
    This person works remotely and wants to continue to do so, but I think I am going to have to have a conversation about them using the technologies at our disposal that make this possible. Including out of office and second take-home monitor.

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Thank you for getting in touch! I’ll be out-of-office from [date] to [date] and will not be checking email during that time.

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You can use software like AppogeeHR to set up vacation emails that will automatically turn on when you go away for approved leave. You can also create templates of emails to share with your team with a tool like Right Inbox.

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You don’t need to say how long you’ll be away, adds Tim Reeves, principal of the ad agency Allen & Gerritsen. “That just makes you feel guilty, particularly if you’re taking a glorious two-week vacation,” he says. “Just say when you’ll be back. It feels way better.”

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