One of your European connections here. When I know the person covering me will also be away for part of the time I’m gone, I get another colleague to cover for those dates and put that in my OOO. Saying “Your e-mail will not be read” or similar is really off-putting. The youth worker at my church does this and I find it infuriating. Of course it won’t. That’s the point of a holiday. When I get an answer from someone who reads his e-mails on vacation I’m pleasantly surprised.
“Celebrating [childs name] birthday today with a dinosaur themed party and reminiscing on this sweet baby I brought home from the hospital 8 years ago #momtears”
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We’re not saying you’re boring but you do work in a fairly serious corporate environment. As a result, your out of office needs to be quite to the point but you also like to throw in a little pitch too, you cheeky sod.
Author: Dave Meyer Filed Under: BizzyWeb, Buzz Tips, Constant Contact, News Tagged: BizzyWeb, Email Marketing, How To, Minneapolis online marketing
Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the # key. [If no response after a few seconds] Goodbye. Voicemail Greeting
I used to work with someone who had a message telling people she only checked her email twice a day. You pretty much needed to call her if you needed anything outside of those times. (She worked in a remote office.) I think she had read one of those books on efficiency that recommended scheduled email time. But there were problems with this: 4. My department often had to email attachments or text to illustrate our questions/concerns. And we were on deadlines. Reading a page of text over the phone was not an efficient use of anyone’s time 5. She did outreach & was often out of the office on site visits, trainings, or travel to these places, but never ever set her OOO for these, because she was “working.” However, she was effectively not available to read emails from other staff until after hours on those days.
When you share transparent business information and provide alternative ways when the relevant channel is not available, it delivers a delightful service experience.
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An out of office message is a compact text that conveys the most important facts:
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
Sorry, you missed me. I’ll be away from the office until [date]. As my inbox didn’t join me on this trip, I will only be responding to emails only when I return. That will be on [date].
Each time McClure makes an appearance in these out-of-office messages, he “speaks” on behalf of my colleague and alludes to the previous auto-responses in which he starred. It’s a mild form of self-deprecating humor — as if to say, “I know, I’m out of the office again” — made only funnier by the made-up teaser title included in the last line.
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It’s so much easier for everyone to have an OoO that says “I’m gone- please contact PaperClipSortingTeam ‘at’ spacelyspacesprockets for help while I’m out.
I kept it even though I received it four years ago because it made me laugh so much!
Because you can never predict when an emergency will come up, make sure you have someone who can resond to urgent requests. And that person would be your direct manager. But let them know ahead of time so they're not blindsided when they need to respond to something.