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The only thing I add to that boilerplate is if I’m working but mostly unavailable.
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Every customer interaction is important to showcase your brand personality and auto reply messages are no different. Hence, you need to make the right use of every opportunity and convert it into a good experience. Automated reply messages help you to provide great customer experience and also sets the right expectation.
The one I’ve always wished I was brave enough to write was the one I once got which simply said:
An out-of-office auto-reply serves to inform people that you aren’t available to respond to their emails. These are mainly used during the holidays.
Hi there. I’m out of the office until Monday, 14 August, with limited access to email.
Click the cog and select ‘Settings’Scroll down to ‘Out of Office AutoReply’Specify a time periodWrite your out of office emailConfirm other details and press ‘Save Changes’
Website: https://futureofworking.com/25-out-of-the-office-message-examples-for-holidays/
I accidentally left my slightly-more-than-professionally-testy “I am out of the office due to a lapse in government funding” voicemail greeting up for a couple months after funding was restored, oops.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
Note: While you could test your out-of-office message, you can also see it’s working because Gmail conveniently overlays a yellow bar at the top of your inbox reminding you that your autoresponder is on, along with options to “End now” or adjust your settings.
Website: https://www.aains.com/aains_com/assets/File/agents/news-flashes/en/09_07_15_Holiday Hours.pdf
An easy win here is to be specific about your out-of-office dates, or to be upbeat about why you are out of office.
The key to a good note is to let the person feel that you are really thinking of them. A good note keys into the person it's being sent to and reflects a special connection. (If you're writing to someone you don't know well, this is even harder. But I'll get to that later.) 1. Don't write the note when you haven't got a lot of time to think and ...
I worked at an office where we used OOO messages on voicemail pretty regularly and if we forgot to change the message, our callers were quick to tell us the outgoing message was outdated. That end date feature would have been a big help for us! A local council in Wales needed to get a road sign translated into Welsh. (All official signs in Wales have to be in both English and Welsh.) They got an out of office message in Welsh from the translator they contacted, assumed that was the translation and printed the out of office message on the sign. They didn’t realise their mistake till a Welsh speaker pointed it out…
If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back in the office. But, if this is an urgent request, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”.