Point out trends you’ve seen in your friend over and months and years, such as improvements in how he or she relates to others. If you know it’s a struggle for your friend to keep her cool under deadlines at work, you could tell her, “I’ve noticed how patient you are with your office coworkers lately.”
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List the full name, phone number and email of an assistant or a coworker who can respond to messages and meet deadlines in your absence. If more than one person is handling your duties, list each one and the reason for contacting them. In some cases, you may consider providing a way to reach you in case of an emergency.
If you work in an international setting, you should eventually prepare an out-of-office message in English to notify people of your absence and tell the recipient who to contact in case they need an immediate response.
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Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:
I will be out of the office on Thursday, November 8th, and Friday, November 9th. I will be back in the office on Monday, November 12th, and will not be responding to any emails until that time.
Other than that, I keep it simple like most folks here, but back in my younger days I had one that started something like “I am out of the office on vacation until (date). I will not be checking emails, voicemails, (work queue system), or generally thinking about this place at all…”
I meant email. The phone calls were similar, but a whole other problem. Your overdue notice? Did you discuss it with Head of Circulation (who knew the background)? No? Let me transfer you.
I once emailed a colleague in our main office and got an OOO reply that said just: “I am currently out of the office. Please press 0 to reach the operator for assistance”
Hi, Our store will be closed until the end of the week for Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date]. Kind regards.
There are some types of work or office cultures where I think this makes sense. Sometimes enough people use OOO messages for work travel, conferences, and similar that getting the OOO doesn’t really mean you won’t get a response until the date specified. It can help to clarify.
At the top of your calendar, click the first date you’ll be out of the office. Click Out of office. Select the dates that you’ll be out of the office. Optional: Update the time range and edit your decline message. Click Save.
I have a colleague who directs people to email an alternative email alias when she’s on leave. This alternative email alias? Yup goes to her. Don’t know why she does it. She’s also set a rule in her team that they have to answer each others’ phones of someone is away from their desk. Inevitably, the person answering the phone can’t help and tells the caller to send an email. It drives me up the wall.
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During the holidays, you may also want to send holiday greetings to colleagues who are on the same team as you. In this situation, your message can be more casual and include inside jokes, depending on how close you are to your coworkers. Take a look at these holiday messages to colleagues.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?