“Hello, I am out of the office from [date] to [date] for a family vacation. I have limited access to phone and will try to reply to you upon my return. If you need any urgent information, please contact [person] at [phone number]. Happy holidays!”
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But interestingly enough, exboss never set her out of office emails when she was out of the office or teleworking. Curious how the rules never applied to her. So glad to get away from her. This isn’t even the tip of the Toxic Boss Iceberg that was her. You are unavailable until x date, and I’ll get back to you after that date. Done. (sorry, didn’t think about email OOO stuff. Hey, it’s the 90’s here at my work place.)
Many in the MIT community will be taking vacation around the holidays and new year. If you’re in that group, you’ll want to set up automatic replies for your email and MITvoip phone. You can do this at work or at home. Read on for basic information and tips about auto-replies. Step-by-step instructions are available through the links provided.
I’ll be back in front of my computer on [date] and will respond to your message at that time. If you need immediate assistance, please send an email to [contact name] at [contact email]. For Those Who Intend to Chill in a Galaxy Far Far Away (Where There Is No Internet)
My OOO is almost always “I’m out of the office and will be returning on x date.” My email sig has instructions along the lines of “for questions on x, email this list” for a couple of the more common areas people would contact me about that might need an urgent reply (as the lists go to more than just me, obviously), but most people have finally figured out to contact those lists to start with, anyway. If I were in the middle of a project or something that needed to be moved along in my absence, the project teams usually know when we’re out, but I’d put a back up in that case, if needed, but generally there’s not much to be gained by a longer OOO from me.
I didn’t like it either. The implication seems be be that the person can’t trust their colleagues to know what to do if they are not around.
Several of my coworkers still have page-long “Due to the COVID-19 Pandemic, our department will be…” auto-replies set up 24/7, even though the basic function of our office has barely changed. I’m currently working odd part time hours right now, and if there weren’t so many of these annoying emails going around, I’d have one that clarifies my email timelines, but I don’t want to be another spammer.
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Sharing specific business information gives you the opportunity to deepen your relationship with your clients.Offering precise messages offers transparent information and reduces the risk of confusion.A good autoresponder can send visitors to your company’s website if they need immediate help.Final thoughts
It’s crucial for clients to feel as if they can rely on you if they have an urgent request. Before taking time off, you need to create an out-of-office email response. Let your clients and business partners know that you are currently unavailable, but will be back soon. They, understandably, expect you to reply promptly… but everybody is entitled to some time off. Just remember keep your contacts in the loop.
I took two weeks off recently and put together a google doc of anticipated things someone might need to know. I slacked it to our whole team with instructions not to call me unless we’re about to lose $1 million or more (we’re a small office and I wear a lot of hats so lots of small things could have been a problem). IDK if anyone actually read it, but it set a tone of “don’t think you can reach me for the next 2 weeks” and let me keep a short OOO response.
This is a notice to all tenants that leasing office will be closed on [date] in observance of [holiday]. Please contact [name] and [company] for any immediate concerns or questions. Thank you and may everyone have a safe and happy [holiday Name]
If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.
Be aware of your tone. Keep it clean and simple. Sullivan says: “Even if you work in a casual office environment, the people emailing you may not. It's fine to have a light tone in your communications, especially when you're in an email conversation with someone directly, but your OOO is more of a blast message—including a cat meme or silly quote could backfire if your OOO goes to, say, a new client prospect or the sales director at a company you've been trying to engage.”
Oh, it’s part of a much larger set of problems. He will put in the subject line “don’t read until Monday,” also not understanding that when I say I do not look at my email on my off days, I really do not see them, because I don’t open my work email out of work. And that I have a personal email account, that is not my work account?