Personally, I’d think it’s funny to receive an OOO like was in the video, at least the first time. It wouldn’t fly AT ALL at my company, but it’s at least interesting. All I really want to see is how long you’re out, and who I need to contact instead.
Given free rein, I’d absolutely love to tell people that needing me to show them how to do X in Excel is actually not a vacation-interrupting emergency and there are tons of free videos that would explain that, if they did not want to contact the actual departments who handle tech support and training. Or that this project they’ve known about for a month but decided to keep under their hat until it became an emergency is something they’ll need to resolve themselves. But that would not fly at all.
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Going beyond being formal and functional with your messages, you can also add a note of festive mood to your email if you feel like being creative. To this purpose, you can adopt a lighter tone, while referencing the holiday in question.
YOU CAN PLAN A PRODUCTIVE DAY ON ONE SHEET OF PAPER.This sheet of paper is called The Daily Driver. And I want you to have it.Get The Daily Driver for FREE now!
I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
One nice compromise I’ve seen is that some people add upcoming PTO to their email signature for a week or two beforehand. That way the people you’re working with right then get a heads up without needing to spam everyone with the information.
(Aside: at my job, when you open a new browser window, a random picture of employee pets pops up. It changes every time. I could just refresh all day long.)
Professionally, I just try to be as boring as humanly possible, except in comments embedded in code.
Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
3.) Benvenuti alla John Doe AG. I nostri uffici a Berlino sono chiusi per ferie. Potete contattarci nei giorni lavorativi dal Lunedì al Venerdì dalle 9am a mezzogiorno e dall’1pm alle 6pm. Per informazioni di carattere generale potete anche inviarci una e-mail a [email protected]. Grazie. Vi auguriamo una buona giornata – vostro John Doe AG.
Optionally, click the Attach Invoice checkbox to automatically attach the customer’s invoice to the auto-response.
A thing my employer does is when someone leaves, they just shutoff the email. So someone goes to the trouble of writing an out of office explaining that they have retired or accepted a job somewhere else and where someone can go for help and IT just nukes the email address 24 hours after the person leaves. Then whomever was contacting them has no idea where to turn next. It is a terrible policy.
Out of office messages can be as concise or detailed as you need but should follow a standard structure. Here are two templates you can use to create your own message.
(Aside: at my job, when you open a new browser window, a random picture of employee pets pops up. It changes every time. I could just refresh all day long.)
As a person who hates voicemail, I applaud this. Send me an email. Give me a paper trail.
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