An out of office message is basically a quality of life feature both for you and your business contacts. By warning your clients that you won’t be able to reply to their message right away you save the time they might have wasted on follow ups. You also won’t lose prospects who might’ve believed that you’re ignoring their request otherwise.
We are here to help, so you can focus on your time off! The less time you spend on the operational bits and pieces, the more time you will have to do some awesome reading.
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Hi there, Thank you for your email. I will be out of the office from [MM/DD] to [MM/DD] and will have limited access to email / will not have access to email. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email when I return on [MM/DD]. Best.
And describing their boss as elusive….taken in context with the rest of the message…seems a bit of an attempt to say, “I run this ship solo so good luck with getting them to “help”, lol”
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Different people may create different out of office messages based on what information they want to convey. It can be a simple notification of your absence and the date of your return. Your message can also point the person to some other person or resources to help them when you are away. Let us look at some of the most common examples and templates you can take help from when creating your auto-response out-of-office message.
For those of you arguing that entrepreneurs and salespeople must always be available, I present to you Exhibit A. While this is specific to Yesware (and you should check out their other OOO examples), it's easy enough to tweak to fit your industry.
I often see people put public holiday notices in their email signatures a week or two in advance, especially where there are multiple affected dates in a row. We are a very date-dependent field, though.
Eh, figuratively. It’s like saying I’ve gone to lunch even though I’m still right here eating at my desk–the point is that I’m unavailable to do any work.
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Don’t be afraid to use a pop cultural reference that the audience would recognize. Instead of bemoaning your absence, they’ll have something fun and familiar to laugh at.
Hi there, Thank you for your email. I will be out of the office from [MM/DD] to [MM/DD] and will have limited access to email / will not have access to email. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email when I return on [MM/DD]. Best.
Josh Kopelman’s vacation email is a classic example of taking a blunt approach at OOO messages.
As a person who hates voicemail, I applaud this. Send me an email. Give me a paper trail.
Perhaps someone reached out to your marketing department regarding a press inquiry, guest post pitch, etc. You’ll want to be sure you’re ready with a response. Thanks for reaching out to NAPA marketing, someone will be in touch with you shortly. What can we help you with?
Most of what I’m describing (as well as boyd) boils down to examples of clear, honest, communication. While it sounds simple, such openness is extremely rare in the workplace. It is rare because, especially with time off, this type of communication requires the sender to be vulnerable, to cede control, and/or to be assertive and frank about one’s needs.
Rather than clutter your general greeting, set an auto-attendant for a campaign-specific phone number. You can assign a unique number to each of your campaigns. Record a voicemail message that helps callers to learn more about your marketing campaign.