Here are five ways to help prepare your business and your clients for your vacation or time off. Schedule your absence ahead of time. Set the expectations with clients. Send a “last call” email the week before you leave. Don't take on new clients or tasks right before you leave. Stand your ground when you are gone.
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If they have to leave an OOO message for being out for an hour for a meeting, clearly it is A Big Deal in that office :(
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My bank still does that, and it seems to serve a good purpose there–I appreciate knowing if I should call someone else to get things done that day.
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I am in [COUNTRY] [DATE] to [DATE] so email replies may be tardy due to the curvature of the earth and the sun. Thank you.
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We do it every time we go on vacation or take a sick day. We put up an out-of-office (OOO) message with the date of our return, a colleague’s contact information for urgent needs, and maybe even some details about the destination of our long-awaited vacation.
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Auto (I mean auto not manual sms send out) sms reply does not work for incoming calls only for messages. I see this issue is getting ignored though pointed out several times. Has anyone cracked this one?
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If you require immediate assistance, please email [email protected] in my absence. Thanks.
Unfortunately, I’m going to have to return your message. As it’s the holiday season, I’m currently away from the office. When I return, I’ll give your email a good solid read and find that your request is exactly what I needed after all! But until then, I’m going to keep it in the inbox so it doesn’t get damaged and revisit it after the holidays are over.
Note: If you don’t see Automatic Replies, use Rules and Alerts to set up your out-of-office message.
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I’ve never been a fan of the ones where people basically say “I’m working, but super busy right now, so I won’t get to your email for X (hours, days, whatever). Like, are you THAT busy.
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When you’re trying to contact someone on a matter of importance (or even urgency) on one side of the equation and you find out via an autoresponder that they are away for vacation, it can be incredibly frustrating unless they’ve done the front-end work beforehand. (I’m speaking from personal – and recent – experience here. And worse, there was no auto-responder set up. I had to use the – gasp! – telephone to find out what was going on.)
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I work in a role where someone else has to cover when I’m out, so most things do get taken care of. I have never been in a position where I could delete all emails without ruffling some serious feathers, so while I appreciate the motivation, it’s a completely foreign option to me.
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If you have Chat enabled in Gmail, you will also see their out of office status when you send a direct message. If someone doesn't have permission to view your out of office event, Gmail won't show you're out of office. Share your out of office status.
we had something similar at one phone-heavy place I used to work and it was actually extremely useful – everyone set their voicemail when they got in, and people would include if they were offsite (so worth ringing their mobile) or likely to be otherwise unreachable, and who to contact if your query was urgent. only took a minute to set, and was super useful to me as someone who had to talk to maybe 10-20 people on the phone in a day.
This one’s for all the marketing/sales buffs. Turn your vacation responder into a lead generation tool and collect leads even while you’re away! Hi there, Thanks for your email. I’m currently out-of-office until [date] with limited access to email. If your request is urgent, please contact [name] at [email] or [phone]. In the meantime, did you know that we have a weekly newsletter? Step right up for a weekly dose of all your favorite content from us, delivered right to your inbox. Don’t miss out on the good stuff! Sign up for our newsletter here: [link] I’ll be sure to get back to you as soon as I’m back on [date]. Appreciate your patience! Thanks,
Did you look at the comments on the TikTok? Because the overwhelming majority love it and are asking if her company is hiring. So it doesn’t seem like most people find it condescending even in video form.
While you’re writing and activating your out-of-office message, sidestep these pitfalls:
But it seems a bit too chock full of dismissive, thinky veiled put-downs really. I wouldn’t want to work for someone would lump the people who work for them as competent humans (oh-em-gee, thanks), is that the best they can do to describe people? Oh wait….they look out for her (is she a princess) and each other (should I start applauding now?). No one needs to call me or anyone else a rock star, best teapot decorator in the multiverse, or amazing humans all the time but the best she could crank out was competent + humans. I get the attempt to be witty but it’s really sad that she isn’t more generous.
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Did you email me to ask me about XYZ software? Well then, don’t wait. Get our introductory book.
Use your auto-response as an opportunity to connect your customers with a sales opportunity! Hey there, thanks for shopping Patagonia! We’ll respond to your message ASAP. While you wait, have you checked out or semi-annual sale? https://txt.st/PQBLPE
I follow this TikTok account and she has a TON of these. I think it’s a culture thing. It would be inappropriate in many places but clearly it isn’t there.
When Amy Spurling, cofounder of the company perks software company Compt, went on vacation, she ended her message with a clear direction about who to contact: “If you need immediate help, please contact [name and email address]. I will be responding to all emails on my return.”
A. On the Health Science Campus, Morse Center will be open. The Recreation Center on Main Campus will be closed during winter break, resuming normal business hours after New Year's Day.
Depending on the type of holiday, you can create specific templates for various holidays such as Christmas Thanksgiving, New Year etc.:
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It took me far too long to realize that trying to be funny at work is overrated, and this reply kind of encapsulates that perfectly. I would just about bet people will like you more, AND they’ll be more likely to follow the guidance you’re offering, if you just do a concise, “normal” OoO.
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You can configure automated reply messages to encourage customers to submit their queries.
This is the dream. If I could do this, I would! I hate voicemails (and the phone in general) so, so much!
Usually also right before a deadline, after ignoring warnings about said deadline for 3 weeks.
Several of my coworkers still have page-long “Due to the COVID-19 Pandemic, our department will be…” auto-replies set up 24/7, even though the basic function of our office has barely changed. I’m currently working odd part time hours right now, and if there weren’t so many of these annoying emails going around, I’d have one that clarifies my email timelines, but I don’t want to be another spammer.
If you require immediate assistance, please email [email protected] in my absence. Thanks.
I’ve had people inform me that my OOO is up during a period that I was still away. Yea I’m aware my systems are set to send an OOO message, it’s doing its job if you got it.
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I set mine for long meetings (half a day or a whole day) or if I’m traveling. I do have clients who email about time sensitive issues and it’s better for everyone if they know I might not see their message for a few hours.
I think there must have been a discussion about this here in December, because when I recently came to set my OoO recently there was some previous wording along the lines of “I will be spending time with my family during the festive season and will not be checking my email until (date)”. I’m annoyed with myself for deleting it without saving it somewhere, because it was much better worded than that and I’d like to be able to use it again!
4. You snooze, you lose! The [holiday name] sale will end soon. Even though holiday sales last for quite long, some of us still have trouble finding something special for themselves or their loved ones.
The reason I did it was that the first time I took maternity leave, I came back to thousands of irrelevant emails. It was a chore to sort through them, and finding the ones that were still relevant was like finding a needle in a haystack. And it wasn’t just a waste of *my* time – I often had to reach out to email senders only to hear that no further action was needed, so I was wasting their time too.
With these tips, you’ll be able to write your next auto-reply message, for holidays or other reasons.
too short, though – most of the time you should give a date of return to set expectation (and so I don’t bug you again before you’re back)
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Rather than a number of days or vague phrasing like “this week,” giving exact dates helps prevent confusion and lets senders know when they can expect a response from you.
When the office remains closed for any holiday, the messages informing the employees about the holidays and wishing them on the holidays are sent through cards or text messages to the staff. One can also send the wishes through mails to all the office staff.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
Yupp! At this particular place we had a client who could not get a hold of someone. They made a huge stink about it and this became company policy. We also had to change our VM every night. We also had to reply to any emails we received within 4 hours. Even if we didn’t have an answer.
Out of Office Out of Office Friday, Nov 8th – Friday, Nov 9thI’m Out Til Monday the 12th
Thanks for your email. I’m currently attending [insert event, conference etc here], and will return on [date of return].
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