Changing it every evening is definitely too much, though. I would assume the vast majority of people sending business email understand the concept of working and non-working hours…
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
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As your email will not be forwarded, please contact in the meantime my colleague, Mary, 0912345678, [email protected].
I might sound nitpicky but the language is important. “Might” or “may be” or “slower than usual” are vague and don’t offer the sender all that much information about when you’re really going to respond to them. Worse, they do a horrible job of protecting the time of the email receiver who, as the responder notes, is not in the office! Such a responder implies that, not only will the vacationer reply to the email, but they may not even miss a beat. They may be slow to respond, but they also might not.
When you’re trying to contact someone on a matter of importance (or even urgency) on one side of the equation and you find out via an autoresponder that they are away for vacation, it can be incredibly frustrating unless they’ve done the front-end work beforehand. (I’m speaking from personal – and recent – experience here. And worse, there was no auto-responder set up. I had to use the – gasp! – telephone to find out what was going on.)
According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
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Well, but as others have pointed out, that depends on the part-time job and the industry. If you don’t work Tuesdays and Thursdays, but those are considered standard hours in your business, clients or other folks outside the office might email you on Tuesday morning with something important, not hear back and not know why — and get irritated. If they get an OOO, they now know what to expect or they have a backup option if the matter is urgent.
You are hereby informed that a large number of our company workers are going to take their days off due to extreme weather conditions prevailing in the city. Due to this, there would be much difficulty in coming and going so it is a mutual decision from the heads of our office to make it closed from 25-12-20XX to 02-01-20XX. This temporary closure will result in delayed answers to your queries, so these will be answered right after the opening of our office. All the delays are regretted.
Here are the 25 best office closed for holiday message templates that are professional. ----- Our office will remain closed until the end of this week for Thanksgiving …
I say “I am out of the office without access to email” to avoid the expectation that I’ll check on vacation. With a contact for anything urgent given.