My snarky colleague sure did in his out-of-office message below. We send thank-you letters in response to holiday gifts, so it's only natural to expect the same gesture in our work inboxes …
For any requests you might have, feel free to reach out our [Title] [Name] at [email / phone].
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A. Yes; however, Rocket Wireless will have very limited hours during winter break, with no in-person hours. Please call Rocket Wireless at 419.530.4807 or send an email; responses will be made only during half of the day (or two) after Christmas Day.
5.) Estimados/as clientes/as, nuestras oficinas permanecerán cerradas del 24 de diciembre al 2 de enero. Podrá contactar con nosotros en horario habitual a partir del lunes 5 de enero. Le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo lleno de éxitos.
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I’ll be back in front of my computer on [date] and will respond to your message at that time. If you need immediate assistance, please send an email to [contact name] at [contact email] so that the other elves in this workshop can help you out.
Website: https://news.mit.edu/2013/away-for-the-holidays-before-you-go-set-your-email-and-mitvoip-phone-auto-replies
If you are unavailable and a client needs contact, a colleague’s contact information can be included. The text should also indicate when it’s appropriate to contact the alternate. Some people will indicate that the contact is for urgent matters while others may offer for consistent client care.
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If you want to learn how to set up your OOO message with a self-hosted email, you can follow our quick guide called How to Create Email AutoResponder in cPanel.
Here’s my pet peeve: OOOs that specifically state the person “won’t have access to email.” It contributes to this pervasive idea that an employee who might technically be ABLE to check her work email while OOO better have a damn good reason why she won’t be doing so. Which calls back to the reason someone’s OOO is no one else’s business. Whether you’re OOO because you’re on your honeymoon, having your gall bladder removed, or robbing a bank, OOO should automatically imply unavailability for work stuff. Full stop.
I say this as someone who used to have a chronic problem keeping up with my personal voicemails. But I got voicemail transcription set up so I can read them now, because just ignoring important phone calls has consequences. I can’t imagine trying to just duck them in a professional job where I had a phone number, and therefore an expectation that people can call me!
I didn’t actually put that in my maternity leave out-of-office, but it is what I did when I got back.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
I’ll be at a work off-site and will have limited availability by phone and email until ___, please contact ___ for immediate needs about ____ otherwise I will respond as soon as possible”
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