3. Suggest Reading the Documentation. This is the office closed for holiday template that our support team uses. If you have an extensive documentation published on your site, you can recommend users to read the documentation while you get back to your users.
My favorite thing is setting my OOO to only run for a specific amount of time. I will absolutely forget to turn it off if I have to do it manually, but we can just set a date/time range for it to start/stop. So I usually start it around 4 pm the day before and end it at 7 or 8pm the night before I return.
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Mine says something along the lines of “I’m currently away from my desk, and will be back online on Monday, 7 July…” and (if it’s a longer period and not just the next working day) perhaps also something like “If your enquiry is urgent, please resend to…” so someone else can deal with it.
I’m currently out of the office for the holidays. While you are reading this response, I am probably: Trying not to laugh at my [relative’s] corny jokes Trying not to get pissed at my [relative] asking me why I still don’t have a boy/girlfriend Attempting to explain my career to my [relative] for the 800th time Trying not to get hungry (I’m probably busy stuffing my face with cookies)
I once emailed someone I barely knew to check on some materials he was supposed to send my boss and I received an auto-reply letting the world know that he was away in Vegas with his “boyz” to celebrate his divorce. I still don’t know why he felt this was important to share with business contacts. “I’m away for the week” was all the information I needed.
When I worked at Nightmare Small Business(tm), a coworker went on maternity leave with (privately shared among the staff, but not with the owner) the intent to give her notice at the end rather than return. She left a very professional, concise and informative out of office message. The owner proceeded to log in to her email and change the message to include saccharine references to both the pregnancy/baby and how much she “missed” being away from clients and how excited she was to return soon.
“We went to New Zealand and I informed everyone in my [out of office] that I was ‘bungee jumping in Queenstown’, which seemed like what I should do in Queenstown,” the reader said.
Vacation/Out-of-Office Auto-Reply Messages: It’s important to create an email message out of office autoresponder when you are taking a vacation or going to be out of office for a few days. It’s a perfect way to communicate anticipated delays to your clients and customers and it serves a practical function and if you’re doing it right it could contribute to your company expanding.
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There is no one right day (or way!) to send a letter to a customer. However, holidays and special occasions can be a great opportunity for your business to reach out. Holiday letters are an excellent way to keep customers up-to-date, send out promotions, and show customers you care.
My biggest pet peeve is the opposite – people who NEVER turn on their OOO! I’m not saying for a day but when they’re out for an extended period of time and I’m reaching out to get a deliverable.
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She’s been with our org for 32 years, haha. And our departmental email policy for the last at least eight of them has been “check your email at least twice a day.” Definitely no expectations of a 15 minute turnaround.
Note: Outlook does not attach your signature when it sends automatic replies. If you have a signature, you might want to paste it below your message. If you don’t have one, learn how to add an email signature in Outlook.
Thank you for your email. I will be out of the office from mm/dd to mm/dd and will have limited access to email / will not have access to email. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email when I return on mm/dd. Why is out of office message important?