Carnegie Mellon's U.S. campuses observe 11 official holidays. The university is closed on these days, and all non-essential personnel are not expected to report to work. Regular, full-time staff members may also take up to three floating holidays per calendar year.
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Written by Braden Becker @BradenBecker
The eternally mind-blowing story of the company-wide email, OoO messages, and reply-all autoresponders that took out a 30,000 employee university email server one summer, comes to mind here…
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But I’ve also seen this tactic used for a week’s vacation, which seems… aggressive.
Acknowledging the customer support messages with well-designed auto responders helps them to know what will be your next step for the request they have raised. They become sure that you as a business are looking into the issue and they will get the resolution soon.
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Have you ever had one of those most amazing kind of days; the kind of day that you will remember when you are old and gray and telling your grandchildren stories? Well, I seem to have those days quite often. In fact, if you’re seeing this message, it’s probably because I’m having one of those kinds of days today, and I’m not going to respond to your message.
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I know you probably don’t want to hear this, but I’m on holiday. I won’t be able to connect with you until [date]. However, there’s good news too: my colleague [Name] will help you with pleasure.
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Yes, this, and when people use OOO message as a “do not disturb” but then email you back right away. That’s not how OOO or email works!
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I regret to say that I am currently out of the office due to vacation. During vacations, I will have limited access to email and won’t be able to respond to you timely. I will be having my laptop and Android phone with me and try my best to respond to any urgent email. If you feel that your query is urgent, and you need a quick response to send me an email on [Email].I am leaving behind my assistant whose name is Lewis. You may ask him anything regarding the official work otherwise I will respond by email for the time when I come.
There ought to be a word - and perhaps there is, in German - for the mix of feelings that accompanies composing and activating a holiday out-of-office message. There's smugness, of course, and a gratifying sense of laying down one's virtual tools after a horribly long shift. But for many of us, these nice feelings are tempered by the knowledge that in two weeks, refreshed but depressed, we will have to trawl through hundreds of emails, many of which will be conference room notifications for meetings about crises that have passed.
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Like the previous examples, the message doesn’t have to be lengthy – you just need to let people know the details, and who they should be contacting in your absence.
If you’re at a work event (e.g. a conference)If you’re off sickIf you’re working from a different location
With all that in mind, read on for a few examples of what you might actually write...
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Working from home? Try these OOO messages to let people know you’re taking a break. 16. “I’ll get back to you once I’m back from my long-awaited trip to the fridge.”
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People also hate it when some people sign “Sincerely,” but also a bunch of people hate “Thanks” and “Best” and “Toodles” — almost any signature you pick someone will hate. This is one of those areas of language that feels really subjective and culturally dependent and also…isn’t that big of a deal?
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Kate Sullivan is a work and wellbeing psychologist and doctoral researcher who holds an M.S. in applied psychology from Heriot-Watt University in Edinburgh and specializes in non-traditional careers and helping people craft their best, most satisfying work lives. She regularly writes about work-life balance and modern careers at constellationcareers.com and for leading business publications.
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I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return). If you need immediate assistance during my absence, please contact (Contacts Name) at (Contacts Email Address). Otherwise I will respond to your emails as soon as possible upon my return. Thank you for your message. How do you respond to holiday greetings? "And (also) to you!" You too! Thanks, same to you! Happy New Year to you and yours (when you want to extend the wishes to the other person's family) How do you let clients know you are going on vacation?
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For non-urgent inquiries during my absence, you can contact [Name] at [email] or [phone number], and they will be happy to assist.
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Happy Holidays and thank you for your email! I’m currently out of the office and will return on [insert date].
4.) Bienvenido/a a soluciones John Doe. Por motivos de organización interna nuestro equipo no se encuentra disponible hoy. Si lo desea, puede dejarnos un mensaje. Volveremos a atenderle el lunes. Gracias por su comprensión.
When I worked in a federally-regulated industry that required drug testing, we always tended to say “our drug program” when we should have been saying, “drug abatement program.”
Now, make sure you take care of the additional settings for DND and turn off “Scheduled.” Make sure the phone can set on DND mode “Always,” otherwise you can expect some calls while the phone is not locked, which may ruin your vacation.
Being a responsible netizen or professional in the Internet age also means leaving useful clues and messages for your email correspondents whenever you will be out of reach temporarily or permanently. Remember that your email correspondents expect you to respond within minutes or, at most, 24 hours of receiving their emails unless specifically stated in the email that you are free to respond much later.
I am on annual leave until dd/mm/yyyy. I will allow each sender one email and if you send me multiple emails, I will randomly delete your emails until there is only one remaining. Choose wisely. Please note that you have already sent me one email.
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Finally, if you’re doing something incredible for the holiday break, you may as well let people know about it. Heading skiing for a few weeks, or going on a cruise? Put it in your out of office! It’s not like your emailers can do anything about it.
Who talks like that? A blowhard, that’s who… I promise, gentle customer, you won’t hear garbage like that from me. I’ll tell you why I like Aviation… Because it tastes like somebody finally made a gin for everyone.
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My old job was like that! It was so, so annoying. I understood requiring us to update our voicemails if we were out of the office that day, but it was just a waste of a few minutes every single morning.
Yes, I phoned a dentist office late in the day for a reinfected root canal problem and got a cutsy “humphrey bogart” fake reply on their voicemail — I thought it was extremely inappropriate for a business office to use something like this. It was hard to find it funny, especially because while calling me “sweetheart” and all that, the message didn’t actually tell me when they might return my call (later that day? Next day? Next week? Never?) nor did they offer any options for emergency contact with another dentist.
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If you have any questions regarding our previous business together; if you need me to direct you to someone who can help you at Jones consulting; or if you would like to continue our conversation, please don’t hesitate to contact me at [email protected], or by phone at [number].
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People also hate it when some people sign “Sincerely,” but also a bunch of people hate “Thanks” and “Best” and “Toodles” — almost any signature you pick someone will hate. This is one of those areas of language that feels really subjective and culturally dependent and also…isn’t that big of a deal?
However, if you do choose to do this, make sure you actually follow through and do the thing you’re bragging about, unlike this New York Times reader who was just a bit too bold.
When you left for the day?! I could maybe see that if you were dealing with different time zones (although I worked for a company with offices on both US coasts, in the UK, and in Asia and no one did this), but it still feels really excessive. I would guess the work/life balance situation would be bad at a place that required this.
There’s no shame in using Christmas to indulge in your childhood movie tastes, but there is shame in not sharing that adorable side of yourself when people are trying to reach you during the holidays.
When you call a business phone number, you are often greeted with an automated voicemail greeting that helps guide you through the phone directory and next steps.. These voicemail greeting makes your small business look professional, and they can help increase sales as well as boost customer satisfaction.
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Here are some examples of effective text for out of office messages you can use to keep your clients notified of your absence and unavailability during a holiday.
Dear all, I am out of the office until 4, February. If you need immediate assistance please send me a message on my cell phone: +111 1111. Otherwise, I will respond to your emails as soon as possible. Thanks, (YOUR NAME)
Feel free to stop by at [location], where I will be speaking about [topic]. Here’s a link to
I’ve mentioned this before, but I’m really tired of the ones that are basically “I’m in a meeting for an hour and I’ll check my messages when I return.”
“There is nothing so terrible as activity without insight.” - Johann Wolfgang von Goethe I realize it can be tough to justify putting in the time ...
People also hate it when some people sign “Sincerely,” but also a bunch of people hate “Thanks” and “Best” and “Toodles” — almost any signature you pick someone will hate. This is one of those areas of language that feels really subjective and culturally dependent and also…isn’t that big of a deal?
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I have a colleague that does this with their voicemail. Almost always forgets to change the message once they’re back in so if you call, say, on Thursday, June 3, and you get their voicemail, you will hear how the person is out of the office from May 24 to 26 and who to call while the person is away.
Thanks for your email! I’ll be OOO from [date] to [date] and will not be accessing email during that time.
We’re always busy. Sometimes we’re too busy even for work. This is where out of office message comes in.
In 2013, researcher danah boyd wrote a LinkedIn blog post advocating for the nuclear option which was framed in the piece as an “email sabbatical.” Coming back to an empty inbox after a vacation is should be a break from the insanity, not a procrastination of it,” boyd wrote of the decision to send everything to the trash.
Examples of a generic thank you message for a wide range of situations: Thank you so much for your thoughtful Christmas gift. I really appreciated it! Hope you have a great new year! Thank you for thinking of me. That was so kind of you. Thank you for the Christmas gift. You helped make my holidays special. Thank you so much for the Christmas gift.
And that's it. Easy peasy, right? We know there are tons of genius out of office messages we missed, so if you've got a favorite don't forget to share it with us in the comments below!
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REVE Chat offers the template to set up personalized queue messages and exact wait to manage their customer expectations. Under the customization option from the dashboard, you can manage customer conversations by providing estimated time and message.
So what makes a good automated response that will give you the reassurance you need to keep your work email under control so that you can truly enjoy your holiday?
Hey, I was looking for useful information on iPads and just came across your blog and found it quite interesting, can’t wait to see your new post. You’ve been sharing really insightful posts and I’m an avid reader of your posts. Keep sharing the knowledge and adding value to our lives.
Save time and direct folks to a page with answers to frequently asked questions in an autoresponse to help sort and prioritize customer service inquiries. Thanks for reaching SimpleTexting, my name is Jenny. While you wait for a customer support rep, see if we can answer your question here https://txt.st/PQBLPE.
Oh my gaaaaawwwwdddd my mother used to do this. Like, her work voicemail was “Hello, you have reached Lizy’s Mother, Job Title at Company Name. Today is Thursday, June 3. I am in the office today, but away from my desk at the moment. If you’ll leave a message with your name, phone number, and reason for your call, I’ll get back to you as soon as I can.”
Use your auto-response as an opportunity to connect your customers with a sales opportunity! Hey there, thanks for shopping Patagonia! We’ll respond to your message ASAP. While you wait, have you checked out or semi-annual sale? https://txt.st/PQBLPE
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