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It is important to understand that your auto-response message can go to anybody, even your top management people. Try to avoid any embarrassment by taking the time to proofread the message.
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“Hello, I am out of the office from [date] to [date] for a family vacation. I have limited access to phone and will try to reply to you upon my return. If you need any urgent information, please contact [person] at [phone number]. Happy holidays!”
My boss had this problem (outdated message), but it wasn’t his fault. No matter how many times he changed it, it kept reverting to the original message and dates. Even IT couldn’t figure it out.
iOS is offering a feature to set an autoreply for all incoming calls. Instead of merely rejecting the calls, you can send back pre-set messages while you reject it. You have an option to set three quick response message to send back while rejecting the incoming calls.
I came across a woman’s Maternity Leave OOO message which said “All emails will be deleted upon my return. If it still urgent after (return date), send another message.”
We used to do this at my old job in addition to OOO messages. I found it useful to know in advance how long people were going to be gone. There’s nothing more annoying than needing something urgently from the one person who can help and then getting an auto-response saying they’re out for the next 2 weeks.
This. I’m surprised more people dont havent mentioned this, but this has always been my back to work routine – and sometimes if vacations overlapped, I’d find a summary email of “While you were away, X,Y,Z happened, I covered A, but you might want to check on B and C” which was always very helpful.
Yes, qualifiers can be helpful. Limited vs no email access, out of the office versus working off site, regular out of the office versus extended leave, etc.
When you left for the day?! I could maybe see that if you were dealing with different time zones (although I worked for a company with offices on both US coasts, in the UK, and in Asia and no one did this), but it still feels really excessive. I would guess the work/life balance situation would be bad at a place that required this.
Depending on your idea of holidays as no-business time of the year, you may decide to leave at least one communication channel open, or provide additional information in case of urgent inquiries. In any case, you can add the following information to the mix: You can provide your mobile number, while noting that it can be used only in exceptional situations You can leave contact information of a person that will handle correspondence in your absence You can inform your customers that you will only check emails with “URGENT” in their subject
Hi, and thanks for writing! I’m out of the office with no access to email until [DATE]. If your request is urgent, you can contact [EMAIL] for assistance. Otherwise, I’ll get back to you as quickly as possible when I return. While you wait, why not subscribe to our fantastic newsletter? You’ll get actionable tips once per week geared toward helping you grow your online business. Join us here [link].
In this image, you're letting people know you're OOO with a "Missing" notice on a milk carton. Genius. Just be careful — this sort of autoresponder is best for internal emails, not for autoresponders that get sent to prospects and clients.
An ex-Apple PR, Karen's career highlights include interviewing Apple's Steve Wozniak and discussing Steve Jobs’ legacy on the BBC. Her focus is Mac, but she lives and breathes Apple. Recent stories by Karen Haslam: How to delete cache on a Mac How to update iOS on your iPhone Apple releases important security updates to stop spyware About Macworld Contact Site Map Information for Advertisers Licensing & Eprints Privacy Policy Terms & Conditions Cookies Follow Macworld on Twitter Follow Macworld on Facebook
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