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When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.

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Both of these tools are designed to help you go from Email Explorer to Email Extractor – and get you from guessing to going when it comes to dealing with your email inbox.
I might sound nitpicky but the language is important. “Might” or “may be” or “slower than usual” are vague and don’t offer the sender all that much information about when you’re really going to respond to them. Worse, they do a horrible job of protecting the time of the email receiver who, as the responder notes, is not in the office! Such a responder implies that, not only will the vacationer reply to the email, but they may not even miss a beat. They may be slow to respond, but they also might not. .

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I do that for most cases. Occasionally I’ll change it to “I’m out of the country and will not have phone or email access.”
15 Funny Out Of Office Messages To Inspire Your Own Templates Out Of Office Message Out Of Office Email Messages 10 Best Out Of Office Message Examples Auto Reply Emails For Vacations And Holidays Futureofworking Com

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Need inspiration? Here are five out-of-office message examples from the career development site guaranteed to spread holiday cheer professionally:
Maybe you’re still available on email, but your location means there might be a little bit of an issue with time differences. This response is clever and a little bit geeky!

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I’m currently working a part-time schedule: Mondays and Wednesdays from 9 AM to 5 PM and Fridays from 9 AM to 1 PM. If you’re receiving this message, it means you’ve reached me when I’m offline. If you need to speak with someone immediately, Siobhan, our HR associate, can point you in the right direction. She can be reached at [email protected].

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    Probably a lot of overlap with the same type of person who feels the need to justify every sick day to all their coworkers, like they’re afraid of being judged for being absent. (Yes thank you Jane I don’t care that you were up half the night with a plumbing issue, you don’t need to convince me that you’re tired enough to take the day off)

    I’ve heard “please respond at *your* earliest convenience,” but never the other way around.
    I dunno, this is one of those areas I feel like people overanalyze. Like, yes, there are definitely some away messages that make me raise an eyebrow and I really don’t want anyone’s medical history. I’m not a huge fan of the one from the LW cause it’s a bit cutesy and takes too long to get to the point — I prefer short and sweet. But some people also just…struggle with how to put together an away message and copy what their boss does. Or they’re like me — I need a message that works for clients as well, so mine needs to be a little more formal, even if my office isn’t.

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    It doesn’t say you have to grovel to get what you need. It says you have to ask again when they are in the office to get what you need, which is perfectly reasonable.

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    It’s also expected that if you’re in Wales you put the effort in to at least try and read Welsh, but tbh I can barely read English before 10am.

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    Have you ever received or written an out-of-office message that you really liked? If you’re up to sharing them, we’d love to see your favorites. Don’t forget to share this post with friends and colleagues!

    I just say “following my return to the office” because saying “as soon as possible” isn’t actually when I’m going to respond — I may have other priorities when I get back that take precedence over responding to a week old email that wasn’t important enough for them to contact my backup. That said, it doesn’t bother me when other people do it!
    Have a Merry Christmas and a Happy New Year [or any variation on these salutations].

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    “It’s not about removing the OOO response altogether,” says Sadler, “but instead pausing to consider what details you’re including.” Continue Reading

    I am currently in London. My Inbox didn’t join me on this trip, so I’ll be sure to answer your msg as soon as I return back on Wednesday, MARCH XX, 2XXX.
    I’ve honestly considered changing my OOO message/voicemail to “You’ve reached Lisa. I’m overwhelmed right now, so I’ll get back to you eventually.”

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Optionally, click the Attach Invoice checkbox to automatically attach the customer’s invoice to the auto-response.

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I’ll be back on [DAY OF WEEK], [DATE]. No explanations, no apologies, no promises to respond, no redirects to other colleagues. It works.

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My snarky colleague sure did in his out-of-office message below. We send thank-you letters in response to holiday gifts, so it's only natural to expect the same gesture in our work inboxes …

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The OOO: was there ever a less apt acronym? (Ooo? Ugh, more like.) It wouldn’t be so bad if it actually worked when it was your turn to set one up, but unless you happen to live in France, where a worker’s ‘right to disconnect’ is enshrined in law, the twin fears of missed opportunities and the mail mountain that’s piling up in your absence will likely keep you furtively glancing at your in-box.

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