9. Auto Reply Example with Alternative Contact Phone and Email. [Your Greeting] Thank you for your email. Unfortunately, I am out of the office until (Return Date).
I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
.
Thank you so much for your email. I love it already. It’s wrapped so nicely in its charming subject line that I just knew this message was going to be something special. Gifts like these just don’t come around every day.
I am on leave and will be back on X date and answer your query shortly after that point. If it is more urgent please contact Wakeen at [email protected] for issues related to llama and Lucinda at [email protected] for issues related to teapots.
Exactly! This may be the type of person who hears a phrase that sounds polite when referring to another, but mangles it and uses it to refer to themself so it becomes the opposite of polite.
I hate unnecessary out of office messages. You don’t need to tell me you will be out for two hours. If it was that important, I would not be using e-mail!
You must pay close attention to signs of negative language or tendencies to sound monotonous. Instead, you can use simple, everyday vocabulary to convey your message.
I used to know someone who had a snarky message about how “if this is an emergency, there are no actual emergencies in my field,” and then encouraged someone to Google for “goats in trees” and calm down. Yes, she was allowed do that in her office.
Hah! Maternity/parental leave is often 1 year here, so there is zero expectation you will read or “catch up” afterwards. We keep our email addresses during where I work (Canadian government), so it’s standard to put an OOO that just says “on parental leave. Please contact X instead” with no reference to actually reviewing any of those emails, and often not even a projected date of return since people often flex their return date or take extra time, or just return to a different position entirely (out of choice).
In conclusion, an eager customer trying his or her best to reach out to you is the last person you want to disappoint. Make their day special with an unexpected or quirky autoresponder email that your customers wouldn’t have thought they’d see in their inbox in a million years.
Thanks for reaching out. Unfortunately, I’m out of the office from [day/month] to [day/month] with limited/ no access to email. If your question can wait, I’ll be responding to any emails I miss when I return. If not, contact [Name] at [email] or [phone] and he/she will take care of your request.
I’ve started using one that’s short/sweet but still has a little bit of JAZZ. I can’t take credit for it – I saw it on Twitter a few years ago. It’s been received well both inside and outside of my organization. Here it is. If it speaks to you, please yoink it and use it as you wish:
Workplace ExperienceBusiness EmailsCustomer Service EmailsWorkplace EmailsHR E-mailsPeople ExperienceOperationsBasic Guidelines & TipsProfessional E-mail Responses
Even if I do have access to my email while I’m vacation, I typically do “I’m out of office with no access to email or voicemail until (date). For anything requiring immediate attention please contact (boss).” If I happen to check my email I can still forward the important ones, but otherwise hopefully people get the message that I will not be responding.
I misread that at first and thought you’d said that a random picture of a employee popped up, and was momentarily horrified at the thought of my face appearing on my co-workers screens!
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I have gotten weird pushback on this that people are offended that I would say I am out for religious observance, as if it somehow implies that my reason for being out of the office is more important (or inviolable) than theirs. I don’t even know what to do with that.