Dear Customers. We, the employees of this office are going to take our days off from the 25th of December to the 5th of January 20XX in lieu of Christmas and winter vacations. Your needs are Supreme to us so one of our representatives will be available 24/7 in case of answering any query you may have. Feel free to contact us on the following number [X].
I’m extremely busy watching Home Alone, Die Hard, and the 1994 Ninja Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year.
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5. 5 The Friendly Professional. Season’s Greetings! Thanks for getting in touch. I’m out of the office enjoying the holidays until [date]. I’ll respond as quickly as I can when the festivities are over and I’m back at my desk.
My European colleagues get an extended summer holiday all at the same time, which means we get OOO notes like this:
I worked with a guy years ago who would update his voicemail greeting literally every time he left the office.
But, what exactly should you say in that automated message of yours? Whether you’re looking for something straight-laced and formal or over-the-top festive, here are six different templates you can use for an out-of-office message that’s perfectly suited to you, your company, and this merry time of year.
Leaving an email without a responder can appear unprofessional, lose potential business and, worst of all, make you look like Scrooge!
It’s my favorite time of year, which means I’m currently out of the office chugging mugs of choco, stuffing my face with fruit salads and cakes, and attempting to fulfill my lifelong goal of memorizing every single line of [your favorite holiday movie].
Right?! If it’s a 3 day retreat, that’s one thing. But not being around for an hour or two shouldn’t be any kind of BIG DEAL.
Dear all, I am out of the office until 4, February. If you need immediate assistance please send me a message on my cell phone: +111 1111. Otherwise, I will respond to your emails as soon as possible. Thanks, (YOUR NAME)
Not being in the office doesn’t necessarily mean you can’t develop your brand’s reputation. To do this, offer a link to some reviews about your product. In doing this, you drive traffic to your website and leave a good impression of your company… providing the reviews are positive. Here’s an example of this method:
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Interesting! I’d be unpleasantly surprised and tempted to scold them for not taking a proper break.
https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/
I find it rude because if I emailed them, it might be an FYI but requiring no action. If they just delete it, they might then be confused about project status later. I would be annoyed to have to re-send a message after the fact because they don’t think ANY email during their time off has value.
'The very fact you were content to type out your query long hand and settle back to wait for a reply suggests you can wait' (Credit: Getty Images)