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You crossed everything off your to-do list and cleared out your inbox. There’s one last thing for you to do: Write and activate the out-of-office message on your email.

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One thing that really bothers me in out of office messages is “contact my supervisor” without listing the supervisor’s name. I work in a company with 4 large service departments, and each department is broken into multiple smaller teams. I don’t have a great grasp on who is on or who leads which smaller team, and we don’t have an org chart with that much detail readily available. If you’re saying to contact someone, I think you should always include the person’s name and contact information, not just “my supervisor”, “one of my team members”, etc. !
I know a lot of people who never vacation for more than a few days because the email backlog becomes incredibly stressful upon their return; this is one way to meaningfully combat that which is somewhat in the employee’s control. .

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Notice of Office Closure for Holiday for Whole Day/ Early Closing. It is always advisable that the notice of any holiday, when the office will remain closed, should be given well in advance - so that no employee is put to inconvenience of coming to the office on a day when it is closed.
Between now and then, I recommend escaping the summer heat with a delicious Aviation & Tonic. Here’s my recipe:

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I still will get urgent messages from coworkers with multiple follow-ups during my OOO period. Then an angry call or email when I return that the response time was too long. When I check with Jane about the status she says she was never contacted about the issue. I always push back “Why didn’t you contact Jane?” but I think a lot of people in my organization like to shift blame when they are behind on their deadlines. If it was really so urgent, why did you wait a week just to get an answer from me?

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Live support will be unavailable during our closure. Emergency support requests should be submitted via our contact form or via Basecamp if your project is currently active. We wish all of our clients a very happy and safe 4th of July holiday. We look forward to working with you when we get back from a well deserved long weekend. See you next week!

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That’s the way ours is set up, so anyone who was emailing that guy at the time would have seen it.

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    I apologise for this blunt email, yet feel I must warn customers and shareholders to divest yourself of any interests you hold in this company as the **** is about to hit the fan.

  • phone message script for business

    I go with “offline” or “away” (away…to my couch). I like closing the door, though!

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    I’ve never been a fan of the ones where people basically say “I’m working, but super busy right now, so I won’t get to your email for X (hours, days, whatever). Like, are you THAT busy.

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    That’s also annoying because if it’s not someone I interact with regularly I will wonder if it’s been left on by accident.

    Once I come back on *date*, I will get back to you. Maybe I can even tell you about my adventures.
    6.) Bienvenido/a a John Doe. Nuestras líneas de teléfono no están operativas durante los períodos de vacaciones. El horario de oficina se puede encontrar en nuestra página web www.johndoe.de. Le damos las gracias por su confianza y le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo.

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    It was a commodities trading firm. I still barely know what they do. But, I would answer the phone, listen to whatever they said, understand not much and then I would say “lemme put you on hold” and then I would turn to the nearest person not on the phone and I’d say something dumb like “They’re calling about like…salt maybe?” And then I’d transfer to that person and they would figure out who it went to. (They all knew who was trading what that day. Nobody ever told me.)

    Everything’s a little off-kilter as we continue to contend with the COVID-19 pandemic. It’s hard to step away from work when the “office” is the dining room table you can see from your couch. It feels a little strange to take PTO when travel and boisterous family gatherings seem like a distant memory. You might be working odd hours so you can juggle childcare and other responsibilities. Or maybe your full-time job became a part-time one (or an on-hold one) as a result of the economic downturn that hit along with the coronavirus.
    It’s common practice to prepare an email vacation autoresponder for when you are going to be away from work for a lengthy period of time. But in many cases that isn’t enough to give you – and those who may be wanting to reach you – peace of mind while you are gone.

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On the funnier side, my vacations tend to be trips to either see my favorite band in far flung places or going to conventions for my hobby, so for a while I added a checklist at the end of my OOO that said:

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In this email, you’re a UPS package getting delivered to your vacation destination. Ah, I wish UPS offered this service.

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Yep. When I was at an on-call job and sometimes had to check email while I was off it was a little more tailored; I would specify whether I had access to email or not, and give more detailed info on who to contact for what if I didn’t. Nowadays this is fine. And fine for me on the other end as well. I just need the relevant info, it’s not remotely a big deal if someone’s out.

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“I will be away on a vacation from June 3 to June 14. For urgent queries, you can call [person] at [phone number].”

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