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We are having a temporary office move soon, and our head of facilities was delighted he didn’t need to find data ports for the phones as well as the PCs ;)
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So, here are seven various templates you can use. Feel free to copy and paste them, but it is highly encouraged to add something of yourself into these templates (I mean, tweak them according to your personality).
Yeah, announcing you were going to delete emails unread and expecting the sender to resend when you return would NEVER fly in my office. I’d get executive complaints about that, especially if it went to a client or outside party – if a client can’t reach you, they will reach out to someone else who may not work at your organization and you lose business. I feel like this delete-it-all philosophy would only work for an entirely internal role where timelines are more relaxed, and even then, I feel it’s a bit unprofessional to foist your own catch-up work onto others, especially if they’ve been backfilling for you while you were OOO.
It’s wise to check they aren’t though. A colleague once had an out of office from an academic that simply said ‘on fieldwork’. Just those two words.
Hah! Maternity/parental leave is often 1 year here, so there is zero expectation you will read or “catch up” afterwards. We keep our email addresses during where I work (Canadian government), so it’s standard to put an OOO that just says “on parental leave. Please contact X instead” with no reference to actually reviewing any of those emails, and often not even a projected date of return since people often flex their return date or take extra time, or just return to a different position entirely (out of choice).
If you need immediate assistance during my absence, please contact [contact’s name] at [contact’s email address]. Otherwise, I will respond to your emails as soon as possible when I return.
Which to my mind lets people know when I’m back and that I will get back to them after that date, as well as who to contact for more urgent stuff. But every time, Wakeen gets teapot questions because people apparently can’t be bothered to finish reading and they both get questions on stuff that is not due for weeks after I return.
There is any number of valid reasons why you might skip on your email inbox for a while. You can be on vacation, feel sick or take a few days off to recharge.
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Our office will be closed on [date] for the public holiday and will reopen again as normal on [date]. Contact details for emergency can be found on our website.
Having easy access to your work even when you away from the office doesn’t mean you don’t take time to disconnect and relax for a while. You deserve to take a break, muting all the mailboxes and switching off your work phone for a couple of days or weeks. However, there is a lot you should put in place before going away from your office, in the true sense.
By bringing some automation into the process, you not only ensure that your staff is leaving vacation email messages that cover what’s needed, but you’re also eliminating the possibility that team members will forget to turn them on.
I get why that would bug the hell out of you. But on the flip side, having worked with a lot of European colleagues who do this, it’s not that they’ll have to 8 hours of work on vacation, it’s that they won’t be working at all. So if your bit isn’t done by X date, then their bit won’t get done until they return. That’s just the culture there.
Please leave your name, phone number, and a short message and I'll be sure to return your call. Hi, this is [your name] at [X company]. I am unavailable at the moment, but please leave your name, phone number, and the reason you’re calling, and I’ll call you right back. Hi, you’ve called [your name] at [X company].