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Uh… until when? Who should I contact in the meantime? Also, at the time of my emailing this person it was March, so I had to assume that OOO was from last year?! I finally learned that the person had left to another job. So many questions.

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18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
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The main goal of an auto-respond email is to ensure clarity of communication expectations and offer appropriate alternatives.

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For specific assistance, I’ll be responding to emails on [date]. If you need something resolved urgently, please contact [Contact Name] at [contact email].
I still hate that lady. She made one of my coworkers cry until she had to leave work because it turned into an unstoppable panic attack. I later had one too.

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Does your business operate outside typical working hours? Let people know with a message. Thanks for your message! Craig’s is an Australian-based company, therefore you can reach us during our business hours 6 pm – 2 am EST.

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    We have some field staff who have out of office replies set up for when they do fieldwork. On one hand it’s nice I guess, but on the other hand, they aren’t dealing with urgent matters only they can handle (they don’t manage projects or deal with clients), so it seems a bit unnecessary? No one has been disciplined for not responding to an email the same day. But maybe I’m just a crabby Gen-Xer, and a client can stand to wait a few hours or until the next day to get an answer from me.

    The only thing that isn’t boilerplate in mine is the inclusion of “But what if I have a word emergency?” before the who to contact stuff. I removed it at one point and people asked me to put it back in because it made them smile. And yep, we’re writers so the only emergencies we deal with are ones related to words.
    What a year...you deserve a break. Use this email generator to create your custom 2020 vacation responder.

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    I’d add a little more detail to your message just to make it clear what will happen in your inbox. “If I don’t hear otherwise, I’ll assume that your issue was handled by my colleague” or “Please cc me if you contact Jane, and I’ll check back in on my return if I think your issue is still open.”

    Finally, if leaving a private mobile phone feels like revealing too much, you can instruct your customers to contact you via email with the “URGENT” referenced in its subject:
    I will be out of the office from May 1-6. I will be checking email periodically, but for urgent assistance please contact Pat Rivera at [email protected] or 555-432-6100. In case of emergency, you can reach me on my cell at 555-789-6100

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    I had to explain to her that the email was still there, just like a voicemail, they’d get it on their return.

    If they have to leave an OOO message for being out for an hour for a meeting, clearly it is A Big Deal in that office :(
    I believe that it’s happened more than once. This news items includes a video with some other examples – ‘Wine and ghosts ‘ is my personal favourite. https://www.walesonline.co.uk/news/wales-news/man-responsible-welsh-translation-gaffe-15214716

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    If you’ll be away for a portion of time observing a holiday, create a cheerful auto-reply in your absence! Instead of my phone, it’s the jingle bells that will be ringing until 1/2; I will be out of office until then, please expect a reply with 24 hours of my return. I’m leaving on a jet plane! The Stern Firm will be out of the office until 3/4 on a company-wide retreat. We will respond to all messages promptly upon return.

    End your out-of-office response with a way your callers and emailers can stay connected on social media, if you use it for work. This is especially helpful if you keep active social media accounts (like Facebook or Snapchat) and expect calls from leads who may need some nurturing.
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There are some types of work or office cultures where I think this makes sense. Sometimes enough people use OOO messages for work travel, conferences, and similar that getting the OOO doesn’t really mean you won’t get a response until the date specified. It can help to clarify.

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Thanks for your email! I’ll be OOO from [date] to [date] and will not be accessing email during that time.

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The bad news is that I’m out of office. The good news is that I’m out of office and enjoying elotes in Cancún.

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