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Yeah. The overly cute OOO message reminds me of the overly cute messages people used to leave on their answering machines back in the day. “Hi, this is Jim. Hello? *pause* Hello? Is anyone there? *pause* Just kidding, I’m the one who’s not here! Please leave a message after the beep.” or whatever. Like, it’s funny the first time, then it’s just annoying. Just let people know what they need to know.
Think about whether you want to leave a forwarding email, which is helpful for dealing with any loose ends you forgot about, in the excitement of leaving.
My dad will call and leave — legit — a 5 minute voice mail where he will tell me that he has something to tell me, that it is really funny, that he can’t leave it as a voicemail because I won’t get it, or maybe I won’t find it funny, that’s fine, I don’t have to call him back, it was stupid anyway, it probably isn’t funny….. He goes through all of the stages of passive aggressive behavior before ending with “Anyway, call me back.”
Dear Customer, Thank you for your email, but our company is out of office, celebrating [HOLIDAY]. Unfortunately, it means we will not be able to send you any reply until [DATE]. We apologize for the delay but wish you a wonderful holiday season. Best regards.
I am having trouble getting this to work. I am wondering if it not working because I have iMessage activated on two computers? Does anyone know if that effects it
Over Twitter DMs, one woman sent me her OOO messages from when she was diagnosed with breast cancer. The messages — composed while she was undergoing chemotherapy treatments and recovering from surgery — were detailed and unique. They offered touches of humor, honesty, details about her treatment schedules and set expectations for others trying to reach her. She offered alternative contact options for potential emailers to make sure urgent requests didn’t fall through the cracks but offered a dose or reality as well. I particularly appreciated this line:
An automatic response should include the date when you left, a reason (vacation, sick leave, a conference, etc) and, if possible, the date when you plan to come back. Thank your client for their email, promise to get back to it as soon as possible and apologize for the inconvenience. Also, it should be obvious that you’re out of office from the first sentence.
Set your out of office messages and determine who monitors division and department messages.
An out-of-office message is an automatic response to emails you receive that lets the sender know you’re not currently working.
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I'm probably in the middle of a tree farm right now, getting covered in tree sap, so my hands would stick to my keyboard if I tried to respond to your email. I'll respond to your email once I am back at work on [date].
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As a “don’t try this at home” anecdote, last week we had an all staff retreat, and we were asked to put up away messages. I put a perfectly professional one up for outside email, but in a fit of whimsy, the internal mail triggered an away message that said “Why are you emailing? We are supposed to be paying attention to the retreat!” I figured, we were all at the retreat, so nobody would ever know. Of course, someone did email me 30 minutes before everything started, and triggered the message. Fortunately, he figured out it was an away message and thought it was funny.
If you see the Automatic Replies button, follow the steps to set up an automatic reply.
Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].