Team building content expert. Jessica has a double major in English and Asian Studies, and experience working with teams across cultures; including 3+ years in Taiwan.
Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”
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One of my reports ***NEVER*** sets their out of office. I have gotten pushback with, “Oh I just check my email while I’m out and forward if it’s important,” (NOT THEIR PLACE, PLUS THEY ARE HOURLY AND LEGALLY SHOULD NOT DO THAT). I have tried to remind which, I think ONCE over the last 6-7 years has worked. I should NOT have to remind someone of this. The one time they actually did it was a NIGHTMARE. Instead of Googling how to do it, they expected me to tell them how.
Agreed. Every time you are in a meeting is overkill. For some people they are never not in meetings.
Every customer interaction is important to showcase your brand personality and auto reply messages are no different. Hence, you need to make the right use of every opportunity and convert it into a good experience. Automated reply messages help you to provide great customer experience and also sets the right expectation.
The majority of your out-of-office emails will go to recipients with whom you communicate regularly. If you are sure that there’s a certain level of familiarity with all of the people that get your auto-reply messages, consider writing something about yourself, a funny note, or a joke. That allows them to develop a more personal relationship with you.
My mother who is still working at 70 has the best out of office emails. As a nervous millennial I tend to be like ‘hi I’m having surgery but will still be checking my emails’ and hers are just ‘I’m taking a break from work. Be back June 2″
This email comes from another one of my colleagues. The purpose of this email is to intercept messages during Thanksgiving, and the way in which it does so is, well, with thankfulness.
If you want to add a humorous spin to your vacation responder email, here’s a great idea:
Please be informed, I am in a workshop and would be having no/limited access to emails. I will be back in the office on 9th-October-2020 and will do my best to respond promptly to your email when I return.
Using email copy creatively can go miles when using an autoresponder. The mundane, repetitive language is the number one reason behind people sighing and not the unavailability of the concerned person. Getting creative with the email copy can de-escalate the frustration and even put a smile on their face. Everyone needs a break, and words can convey it beautifully like this example.
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon. (Source: Futureofworking.com)
I want to know how everyone who works from home is wording their OOOs. Are you saying you’re out of the office? Away from your computer? Have closed the door to your home office?
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I’ll be at a work off-site and will have limited availability by phone and email until ___, please contact ___ for immediate needs about ____ otherwise I will respond as soon as possible”
To spend time with our families this holiday season, our offices will be closed on Friday, December 23rd through Monday, December 26th, 2016. We will resume normal business hours on Tuesday, December 27th.