12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
I accidentally left my slightly-more-than-professionally-testy “I am out of the office due to a lapse in government funding” voicemail greeting up for a couple months after funding was restored, oops.
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Our store will be closed until the end of the week for [Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date].
Uh… until when? Who should I contact in the meantime? Also, at the time of my emailing this person it was March, so I had to assume that OOO was from last year?! I finally learned that the person had left to another job. So many questions.
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But it seems a bit too chock full of dismissive, thinky veiled put-downs really. I wouldn’t want to work for someone would lump the people who work for them as competent humans (oh-em-gee, thanks), is that the best they can do to describe people? Oh wait….they look out for her (is she a princess) and each other (should I start applauding now?). No one needs to call me or anyone else a rock star, best teapot decorator in the multiverse, or amazing humans all the time but the best she could crank out was competent + humans. I get the attempt to be witty but it’s really sad that she isn’t more generous.
Yeah I think it’s fine if someone is out for a long period of time. It’s simply too much of an endeavor to find the few relevant emails out of thousands. But for a week or two, I’m sorry but you have to manage your inbox. I know, it sucks. We all get too many dumb emails.
If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.
As your email will not be forwarded, please contact in the meantime my colleague, Mary, 0912345678, [email protected].
55% of B2C content creators say that creating visual content is now the main priority. Here are key ways of how adding visuals enhances your auto reply messages.
I also do not have an OOO for external people – only internal. I always monitor my email enough to be able to forward important external emails to the right person to handle. IDK why, I just don’t like them having the burden of emailing someone else if I’m out. I’d rather my employee contact them and say “Hey, DataQueen let me know you were having an issue and asked me to connect with you.” My last CEO was out for a full year and almost none of our clients knew (we weren’t trying to hide it, it was just not pertinent to them).
I’ve named the conference I was attending a couple of times in my out of office. That particular conference is a big enough deal in my field that some of the people emailing me were probably also in attendance, which made it worth specifying, in addition to setting expectations about email response times and overall availability.
I have always been flabbergasted by people who include vacation details (especially if they’ll be out of the country) in their OOO messages. I’m not a burglar, nor do I know any. (I hope!) But the people with the message don’t know that!
While you certainly don’t want to go on and on in your message, there is an opportunity to engage or educate while you’re away. Here are a few options to potentially include.
Setting Up Vacation and Holiday Call Rules [Video] If you’re going on vacation or closing your business for a holiday, you can set up special call rules with RingCentral. Call rules can dictate anything from forwarding calls to another extension, playing a customized message, to shutting off voicemail.
It isn’t hard to write an out of office message. And it’s less important than learning how to write a great follow up or understanding what makes a killer subject line. But that’s just the reason why a lot of people usually underestimate what an out of office message can achieve.
Anyone who communicates digitally needs to set up ooms conversely, if you are out for just a day, your contact could reasonably expect a response i am out of the office for the thanksgiving week: