Every customer interaction is important to showcase your brand personality and auto reply messages are no different. Hence, you need to make the right use of every opportunity and convert it into a good experience. Automated reply messages help you to provide great customer experience and also sets the right expectation.
I once had a coworker who attempted to put up an OOO for all of busy season that basically said “I’m busy with urgent deadlines, so please expect a delay in my response.” I think she was asked to take it down.
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With all that in mind, read on for a few examples of what you might actually write...
Thank you for your message! I'm out of the office from X DATE to Y DATE and will not be checking email. I'll follow up with you as soon as possible upon my return. If you have an urgent request, please contact XX person at YY email address.
The season of good cheer is upon us and you can feel the anticipation in the air. Most of us will be taking at least some vacation, and we all want to get the most out of our time away. So before you re-post your standard out-of-office reply, stop and ask yourself: will the way you’ve written the message really help you do just that?
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The UPS driver is scheduled to pick me back up on the eighth. He should deliver me back to the office by the ninth (assuming he’s not late like he was this time).
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The kicker was when she left we teased apart all of what she had been doing and it amounted to about 10 hours a week worth of work (and she was putting in OT constantly lol)
Above a certain level in my agency managers have to designate an official delegate when they’re out, which can easily result in out of office messages like what you’ve listed. Not the most elegant, but clear and useful!
› Url: https://support.microsoft.com/en-us/office/send-automatic-out-of-office-replies-from-outlook-9742f476-5348-4f9f-997f-5e208513bd67 Go Now
I don’t think it’s condescending, but I do find it annoying. I have a coworker who sometimes writes emails in this tone of voice, and it’s honestly way too much.
This is so timely for me as I begin a 2 week vacation in 15 days (no I’m not counting days or anything). I have been agonizing over how much detail to share in my Out of office message as I will be completely unreachable during this time.
I think simple is best, and also safest. I found the message in the post amusing as an AAM article, but if I had contacted this person on a serious and/or urgent work matter I would probably be annoyed by the comedy skit. And I was contacting them because they had messed up somehow, it would land very badly.
As an employer one of our policies is to Call in absent days not text them in. This hasn’t worked well as employees ( especially young employees) will still text in those types of messages. It would be wonderful to have a feature in the iPhone that allows for instant text response that can be set up for certain contacts( employees). Something similar to an out of office message in email…” I am not receiving text, please call … … …. and speak to me directly”
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."