You can configure automated reply messages to encourage customers to submit their queries.
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
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Dear Customer, Our office is closed and you can expect to hear back from me by [date]. Have a great holiday! Regards [Name/signature]
I say “I am out of the office without access to email” to avoid the expectation that I’ll check on vacation. With a contact for anything urgent given.
Our office will remain closed until the end of this week for Thanksgiving Holidays. We assure you that all your emails will be answered as soon as we return to the office. Happy Thanksgiving!
OMG if I got this OOO message I would pee my pants laughing! I think its brilliant! (But perhaps thats my weirdness popping out again… shoo shoo get back)
What’s the best way to spread the festive cheer? Getting your email senders excited about your favourite holiday of course! Here’s a great one: Season’s greetings! It’s my favorite time of the year, which means I’m currently out-of-office stuffing my face with cookies, sipping on cocktails, and watching [your favourite holiday movie] for the 67th time. I’ll be back at work on [date] and will respond to your email then. If you need immediate assistance, the other elves in the workshop are happy to help out! You can reach them at [email] or [phone]. Happy ho-ho-holidays,
We are closed on [your business' closed days]. Please leave us a message with your name, number, and any other necessary information, and we will return your call when the office reopens. Thank you for calling." As you can see, this professional voicemail greeting is similar to the absent receptionist greeting but more inclusive.
The use of humans is weirdly condescending to me, like people who say ‘doggo’ sincerely. It seems incredibly off at work.
1) Communicate when a person will be back, or if they are out for an indeterminate period of time, tell me who I should be contacting instead 2) Communicate what I should expect. (For example, when I do my monthly reports, I have an out of office message that says that I’ll be slow to respond. I *will* actually check my email at least a couple of times, but I generally won’t respond to anything non-urgent.) 3) If the person is in a job that handles urgent requests, list who I need to contact instead if it can’t wait until they get back.
[Tweet: “Are you going on holiday? Learn the best tips for writing your next out-of-office auto-reply email in English.”]
Hey — you’ve reached my inbox, but hold on, the doorbell just rang. It’s the UPS driver. He’s loading me onto the truck. Dang, it’s stuffy in this truck with all these boxes. He’s taking me down to… Oh! Florida! And now I’m on the beach. Thanks, UPS driver!
Glad to see that you figured out. Yes, you have to turn on DND Mode manually from Control Center.
From March 30th 2018 until April 02nd 2018 our office will be closed due to the holidays. From April 03rd 2018 we are back as usual for you and answer your requests as soon as possible.
Our office will be closed on Monday, May 25th in observance of Memorial Day. We will reopen on Tuesday, May 26th at 8:00 a.m.
Kate Sullivan is a work and wellbeing psychologist and doctoral researcher who holds an M.S. in applied psychology from Heriot-Watt University in Edinburgh and specializes in non-traditional careers and helping people craft their best, most satisfying work lives. She regularly writes about work-life balance and modern careers at constellationcareers.com and for leading business publications.
The hours in your signature is a great idea! I’m about to have a non-standard work schedule to accommodate medical appointments. Totally stealing this idea!