Ann Handley is one of the renowned digital marketers who is also known for her sense of humor. In the below auto-response, she has sprinkled some clever creativity, personalization, and warmth instead of the two-line cold replies that we see almost everywhere. This can surely be an inspiration for anyone willing to catch the reader’s attention and make them smile even while away.
Unfortunately, I can’t answer your email (even though my office is three feet away). I’ll get back to you once I’m back from my long-awaited trip to the fridge. Bought tickets on TripAdvisor and everything.
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They happen when you have at least two auto-reply systems set to respond to every single email that somehow start messaging each other.
I start work at 9.30am but always leave the OOO on until at least then and schedule it until 10am – that way if the backlog is terrifying, people who email me that morning will know why I’m not replying straightaway. Similar to how some people mark their first day back from a few weeks off as out of office so they don’t have meetings (which is a great idea although I rarely do it).
When you’re trying to contact someone on a matter of importance (or even urgency) on one side of the equation and you find out via an autoresponder that they are away for vacation, it can be incredibly frustrating unless they’ve done the front-end work beforehand. (I’m speaking from personal – and recent – experience here. And worse, there was no auto-responder set up. I had to use the – gasp! – telephone to find out what was going on.)
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Hi, I am currently out of the office from [MM/DD] to [MM/DD]. I will do my best to respond promptly to your email when I return. Please contact [name] at [email] or [phone] for any urgent matters.
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Dear all, I am out of the office until 4, February. If you need immediate assistance please send me a message on my cell phone: +111 1111. Otherwise, I will respond to your emails as soon as possible. Thanks, (YOUR NAME)
While you’re writing and activating your out-of-office message, sidestep these pitfalls:
My colleagues have this weird habit of not using out of office messages, but instead, sending all staff or all manager emails before they go on vacation letting everyone know they’re going to be gone for x amount of time. It’s really odd. I do not do this.
I greatly value your email and I will read it as soon as I return to my desk. Still, if you require immediate assistance, please get in touch with[Alternate Name] at [alternate email].
We are having a temporary office move soon, and our head of facilities was delighted he didn’t need to find data ports for the phones as well as the PCs ;)
Top www.codetwo.com https://www.codetwo.com/blog/11-professional-out-of-office-examples/ · If you can and do – include this information in your out of office message. This will give your out of office message a professional vibe. But if you are not going to look at emails when you are gone – do not give others any false hope. The reason for absence – now this one is tricky. You should include the reason for your absence (vacation/ business travel), but you should avoid being specific.
Oh man, I mostly loved my European colleagues, but the “we were gone for a month, why haven’t you done more?” made me so, so stabby. That or the whole “hey, you really need to work harder to get this done by June 25th because none of us are going to be around to take care of our part by July 1.” So, I’m working 65 hour weeks for a month so you don’t have to spend 8 hours of your vacation working? Sounds fair.
Just because you are away, you still have the chance to keep the business going. Let your email work for you, by offering different things that will ultimately increase the chance to attract new customers. Your marketing team will be so grateful!