Erin Ollila is a content strategist and writer who believes in the power of words and how a message can inform — and even transform — its intended audience. Reach out to her on Instagram at @ErinOllila, or visit her website erinollila.com.
No matter what your message says, just make sure you have one – it’s the polite and professional thing to so. To help you get started, we’ve put together some examples you can test, tweak, use, and share with colleagues.
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Yes! I HATE the voicemails that are like “can you give me a call back?” Like… give me some context so you can end up on my to-do list in the right place. People who leave these voicemails automatically go on the bottom.
I’m at Growth Marketing Conference – Are You? Bonjour from France! 🇫🇷Happy Holidays! I’m at home with my family.
That’s also annoying because if it’s not someone I interact with regularly I will wonder if it’s been left on by accident.
If you need assistance during this time, one of my team members will be able to help. They can be contacted at [phone number] Monday-Friday from 8-5.
Creativity is thinking outside the inbox when it comes to email marketing, and this email took it way too seriously, for good. Instead of assigning a task to the receiver, this auto-reply asks the sender to complete a survey on which is the best flick from the Die Hard franchise. Any Bruce Wills fan here? Let us know your choice in the comments!
Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) You’ve reached the main menu. To reach a staff member by name, please press 1. For sales inquiries, press 2. For technical support, press 3. To place a purchase order, press 4. For accounting, press 5. To find a store location near you, please press 6. Press 0 to speak with a representative. 4. Product-Focused
You should avoid technical jargons Avoid complex vocabulary that creates confusion Maintain a friendly tone
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By Angela Beale|2018-07-20T02:52:37+00:00December 5th, 2017|Categories: Blog|Tags: Holiday Tips, Office Safety|0 Comments Angie worked as a Certified Practising Accountant in England and Australia before moving into the Marketing and IT industries ( IBM, J D Edwards and Data #3) working alongside many of the top 100 companies in Australia.Angie applies her 26 years experience in Systems Development ( ERP systems) and Online Marketing to mentor small/mid businesses owners on attracting clients and growing their business through SMART marketing. Focussing on strategy, automation and systemisation. ALERT: Latest Google Chrome Update To Strictly Implement Site Security on July 2018 Hootsuite Now Lets Users Schedule Instagram Posts How Facebook Zero News Feed Update Affects Business Marketing
COMPLETELY agree. Every time I see an OOO for a two-hour doctor’s appointment I have to fight the urge to reply with “How much are you paid?” because I know there is no scenario in which I would have to explain myself if I don’t answer an email for a few hours and if you are that important you better make a LOT more than I do.
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Huh. This is a rare column from you that I disagree with almost entirely. I guess to start with what I think you get right, there's no need to apologize for being out of office, and no one should feel obligated to deal with anything other than a legitimate emergency (which are, in most fields, truly rare) while on vacation or while taking time off.
In 2013, researcher danah boyd wrote a LinkedIn blog post advocating for the nuclear option which was framed in the piece as an “email sabbatical.” Coming back to an empty inbox after a vacation is should be a break from the insanity, not a procrastination of it,” boyd wrote of the decision to send everything to the trash.
Don’t you wish you were here? I’m snorkeling, deep sea fishing, and doing all the touristy stuff for the entire week starting Monday, November 12th. I won’t be responding to calls or emails until I return on Monday, November 19th.
I don’t. They just have to wait. The people in my office that could have a legitimate emergency that requires my input have my cell number, and they’d just call me.