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And… it’s playing in the background as I write this email. Guess what? I’m on vacation! And I do love my occupation.
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The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
Something like, “I will not have access to email while I am out and will get back to you when I return. If your issue is urgent, please resend your email after X date,” would be… more polite, I guess.
Yeah, that’s not enough to stress over. Try coming back to tens of thousands after parental leave.
In my much, MUCH younger days, I printed out a photo of a cruise ship with an arrow and “I am here” pasted on it and taped it to my monitor…
I’ll get back to you when I return to civilization. Or to an area with WiFi. Or to the office on May 10th. Whichever comes first.
A. Administrative offices will be closed; however, designated individuals will be on call to respond in the event that an urgent matter arises.
The above automated messages do not sound assuring as the time is not specified in terms of hours, days, or week. Here is a good example that businesses can follow to deliver effective customer service communication.
Save small-bizsense.com https://small-bizsense.com/professional-out-of-office-autoresponder-email-messages/
Whether your go for professional or funny, the most important task of this email is to clarify communication. A well-prepared auto-responder email will allow you to better enjoy your holiday break.
2. Here’s your [holiday name] to do list. Holidays are a busy period, both for marketers and consumers alike. Most of us are turn back to the good ol’ pen and paper to put together all kinds of to-do lists.
After all, most of us long to fully detach while we’re away and we know it’s the healthier and more restorative thing to do. Yet we’re concerned that actually doing so might appear reckless or irresponsible to our clients and colleagues.
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I will surely respond to your email when I’m back in the office. But, if this requires an immediate response, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”.
I’ll be back in the office on August 7th and if all of the stars are in alignment, I’ll respond to this email before Labor Day.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"