Related PostsFirst Grown Up Job Guide: Preparing for annual leaveHow to Survive the First Day Back at the Office After a HolidayHow to take guilt free annual leaveThe Perfect OOO Templates for Christmas Break
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I’m guilty of the “pre-vacation warmip” email…but I send it on Wednesday so Last-minute Louie can contact me before I go out on Friday. (And it’s not all-office!)
Help your users know when to expect a response. It’s easy to show customers your team’s availability and let them know when they can get assistance from your team. You can manage their expectations by setting your office hours and expected response time.
Huh. This is a rare column from you that I disagree with almost entirely. I guess to start with what I think you get right, there's no need to apologize for being out of office, and no one should feel obligated to deal with anything other than a legitimate emergency (which are, in most fields, truly rare) while on vacation or while taking time off.
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I should note that our voicemail system has a pretty straightforward feature to put an end date on an out-of-office voicemail message. I am baffled why this person does not use the feature.
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To then turn it off after your break, you follow the same steps but this time you simply check Vacation Responder Off instead of Vacation Responder On.
If you are checking emails while you’re out and are responding slower than normal, state that, suggests Jill Gugino Panté, director of the Lerner Career Services Center at the University of Delaware. “If you don’t have access to email and can’t return messages, state that as well,” she says. “The clearer you are in your messaging, the better.”
This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
Please note that I will be completely disconnected from email and will not be checking messages until I return. So, if you need urgent assistance, please send an email to [Contact Name] at [contact email].
To remind us – as if we needed reminding, as we vainly strive for ‘inbox zero’ – of just what a time drain email has become, Kay Woodward, UK-based author of What Would She Do?, has wryly channelled one of her book’s real-life heroines, Emmeline Pankhurst (and Pankhurst’s movement’s motto) in her OOO. “Deeds, not emails. That’s what the Suffragettes need. And let’s face it, I’m probably in prison anyway, so couldn’t reply even if I wanted to.”
That’s exactly how I set up mine, except that ordinarily I’d have several options, like: “If you need help with X, call A. For help with Y, call B. For help with Z, call C. For anything else, call my manager at extension 000.
Here is a quick checklist of 65 messages that will be useful to make your holiday closing smooth and efficient, from setting gone-for-the-holiday notifications to resetting thermostats.
Co-sign. HATE THAT. We use Outlook and there’s a banner across the top that says AUTOMATIC REPLIES ARE BEING SENT. Just click the button to stop them!
The plan B is to send it again when they’re back though. I think there are a lot of situations where I emailed them and someone else from the start and someone else answered, or I found someone else in the 2 months span until they’re back, or did it myself, or it’s too late to help…. So it does help them avoid following up on things that don’t need following up on.