That’s also annoying because if it’s not someone I interact with regularly I will wonder if it’s been left on by accident.
As your email will not be forwarded, please contact in the meantime my colleague, Mary, 0912345678, [email protected].
.
(Aside: at my job, when you open a new browser window, a random picture of employee pets pops up. It changes every time. I could just refresh all day long.)
I had a boss who was mad if I put his full name on my OOO. I was his deputy. He said people should know how to contact him if I just use his first name. He thought the public would get his info (public-facing office but we didn’t correspond with the public at our level, of course). It made me feel very very silly to comply.
Hi, Happy holidays! I am currently out of the office, with no email access. I’ll be returning on [date] and will get back to you as soon as I can. Happy holidays!
Voicemail is also horrible for non-native speakers. I’m reasonably fluent in German but have to listen to voicemails at least 3 times to get everything. Why people can’t just type a text message is beyond me.
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Honestly, what drives me crazy is after someone has emailed me, gets the out of office, then *does* email someone else instead of waiting for me to get back. Yet said someone doesn’t email me back to say “see you’re out, person X got it taken care of, you can disregard my email”. So then I waste time seeing the initial request and following up. Has anyone found a good wording / other solution to know if the request was completed by someone else?
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Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
I received one from a coworker in middle management that said something to the effect of “I’m working on a large-scale project and will be unable to answer email until X date. Please contact [direct report’s email] with any questions.” This went on for well over a month.
And a darn good one... we hire brilliant people, provide extensive training, and develop one of a kind experiences.
At my old job we had a short script for our voice mail messages including whether we were in the office or out of the office. We were specifically told not to say why we were out of the office for personal privacy and protection reasons. However, an exception was soon made–for jury duty. Callers were getting freaked out when they got the message “I’m out of the office and don’t know when I will return.” They would be worried about the person they were calling and worried about whether or not they would be able to get the info they needed. So if on jury duty we would say, “I’m out of the office on jury duty and don’t know when I will return.”
Which is why the workers who do have the ability, whether through place within the hierarchy or company culture, should not squander it. In fact, they should recognize the OOO as an opportunity to model and normalize organizational or even industry-wide guardrails (as opposed to bullshit feebly-maintained ‘boundaries’). It’s why, starting this summer, we need to embrace the blunt, descriptive OOO message.
“I’ve been whisked away by angry looking men in suits and taken to a small room with one light, a little water and a laptop. I’ve been told to write. I think these men are from my publisher. I’m hoping to be released on Thursday so I can start to responding to emails again.”
You just have to be very certain of your audience if you’re going to use an email with humor. It has to be the right tone, and it has to be right for your business and your clientele.
Most people don’t give this a second thought, but you could potentially be putting your company at serious risk. In the wrong hands this information can open the door for phishing attacks and financial fraud.