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I’ve done this a couple times: on the 3rd sick day when it’s all I can do to just set an OOO, and I’m tired of updating the dates and feel like I’m never going to get better.
Thank you for your e-mail. Unfortunately, I will not be able to answer your e-mail from 25.08.2020 until 02.09.2020 Your e-mail has not been forwarded. During my absence please contact my team via this e-mail [email protected], raise a ticket or contact my team leader (YOUR TEAM LEADER’S NAME) [email protected].
When I return from a break, I talk to the people who have acted in my stead and get the rundown of what happened/what needs to still be done. That’s part of my whole “back to work triage”.
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This entails informing your loyal customers about the holiday closure of your business in a clear, informative and (optionally) festive manner. Knowing that holidays can be a busy time of the year, we provide you with several pre-drafted email templates that you can use for announcing the holiday closure for your business.
Setting Up a Holiday Schedule Log in to 8x8 Admin Console. Click Auto Attendants. Create a new Auto Attendant profile or click Edit (pencil icon) to the right of the Auto Attendant you wish to edit. Go to Business hours and select Create new schedule. Enter the Date and the Name of the holiday. If your business will remain Open, click Add business hours. Enter the Date and the Name. Select Status. Enter the hours of operation. You can create a custom greeting for your Holiday Open Hours Menu or Holiday Closed Hours Menu. Also, you can skip the Auto Attendant greeting by clicking Skip Playing Prompt in the Holiday Open Hours or Holiday Closed Hours menus. This can be used to route callers directly to your voicemail or another number. Log in to 8x8 Admin Console. Click Auto Attendants. Click Edit (pencil icon) to the right of the Auto Attendant you wish to edit. Go to the Call Handling Menus section and select the Holiday Open Hours Menu or Holiday Closed Hours Menu. Note: You need to select a Site for your Auto Attendant before you can view the Call Handling Menus. Select Play Audio. Click Select File. Select Call a phone number to record. Enter the Name and the Phone Number or Extension you wish to record your initial greeting on. Click Call Now and follow the instructions. Click Save.
Don’t beat around the bush! This is an expression that means you should get to the point. That is, you should make your message direct and brief. This will let the recipient quickly know that you’re not available and who they can contact instead. You can start with a simple greeting and then proceed to the message like in the following examples:
Just say you’re away from your desk! Or if you’re out for more than a day, just say you’re “away” until XYZ date.
Yeah, I have to agree. It’s a lot of explaining of things that are likely to be obvious to many people, as though they haven’t considered these options, but that they have to sit through anyway in order to get the information they need about who to contact. And the people who most need to listen to it probably won’t.
Please note that [date], is [holiday name]. The store will be closed all day and will open again at [time] on [date]. We hope you will enjoy the holiday with your family and friends. For those of you who plan to go skiing, please come back safely.
It doesn’t say you have to grovel to get what you need. It says you have to ask again when they are in the office to get what you need, which is perfectly reasonable.
Right?! If it’s a 3 day retreat, that’s one thing. But not being around for an hour or two shouldn’t be any kind of BIG DEAL.
Every time I read it, it just gets funnier. On r/talesfromtechsupport, filter by top posts of all time, it’s on the first page. The punch line is … *chef kiss.
That’s weird. I’m technically teleworking almost all the time (our office doesn’t really have the space to fit us all in anyway) and I’m next to my computer nearly the whole day…
Going beyond being formal and functional with your messages, you can also add a note of festive mood to your email if you feel like being creative. To this purpose, you can adopt a lighter tone, while referencing the holiday in question.