Q. If I am not impacted by this winter break schedule (because I work at UTMC, for instance), do I receive additional paid days off per year?
Our senior leadership has admitted to not checking voicemails since we started working remotely…almost 15 months ago. It made me feel so good. I hate voicemail.
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If you work with regular clients, then you may want to send holiday messages to clients to help maintain these important relationships. Reminding clients that you are there for them through these brief messages can go a long way to creating goodwill with these pivotal connections.
If you’re experiencing a higher text volume than normal, be sure to have a volume auto-text on hand to help buffer the traffic. Thanks for your message! We’re experiencing a higher volume of texts than usual. You can expect a reply within 12 hours.
I once emailed someone I barely knew to check on some materials he was supposed to send my boss and I received an auto-reply letting the world know that he was away in Vegas with his “boyz” to celebrate his divorce. I still don’t know why he felt this was important to share with business contacts. “I’m away for the week” was all the information I needed.
Thank you for your message. I am currently out of the office, with no email access. I will be returning on (insert date).
If you have any urgent query about Tyro Magazine before then, please don’t hesitate to contact *** in my absence.
Holiday Closures. Thank you for calling [Agency Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at [Time]. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the
I definitely hate the overshares. And I have one coworker whose rigidly precise & formal language comes off as pretentious and condescending. She sets up an out of office every time she leaves slightly early, so I get them A LOT.
Automated reply messages are predefined responses used to communicate with customers across specific scenarios and keep information transparent. It helps customers to understand what is actually happening – whether your agents are busy, out of the office, or on holidays.
Dear Customer, Please note that all company offices will be closed from [date]. We will reopen on [date] We wish you the best holiday. Regards, [Company name]
There's no better feeling than Christmas approaching, but how do you achieve the perfect holiday... Get Your Office Into the Festive Spirit
I think important context here is that no matter what the details added were, it always had this aggressive tone of “I’m taking a break and breaks are IMPORTANT”. Which I agree with, but it felt like it was almost aggressive/accusatory, and more importantly: this person was without a doubt the meanest, cruelest, least understanding and empathetic person I’ve ever worked with who ran her staff into the ground with urgent demands and expectations.
Every time I read it, it just gets funnier. On r/talesfromtechsupport, filter by top posts of all time, it’s on the first page. The punch line is … *chef kiss.
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The weather has changed, so I have decided to book myself a little break in the sunshine.