When you turn on the DND mode from Control Panel does the auto-reply go to ALL incoming messages and calls or only to those saved in your Contacts? Apple reps have given contradictory answers to this.
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Note: If you don't see the Automatic Replies button, follow the steps to use rules to send an out of office message.
Auto Responder is a cPanel mail feature that can be configured to automatically send predefined response messages to anyone who sends mail to a particular inbox.
There are multiple ways to craft your out-of-office message, but there are a couple of standard best practices to follow that will ensure you don’t come back to angry or confused customers, coworkers, or vendors.
I have a couple people that I work with though who set them for outside their normal work hours, like they automatically kick on at 4:30pm and off at 8am or whatever, and then there’s the one special snowflake who sets her out of office not only when she leaves for the day every day, but also when she takes her half hour lunch or her fifteen minute break, Jesus wept.
Thank you for you email. I am out of the office from [insert date] until [insert date]. If you have an urgent request, please contact [insert name] at [insert email].
The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
I’d just stick with “I will be OOO without access to phone or email from XX/YY to XX/YY, returning on XX/YY.” And then whatever directions for directing to your support/backup while you are out. I find that specifically saying ‘without access to phone or email’ sets a good expectation of non-response.
Even if I do have access to my email while I’m vacation, I typically do “I’m out of office with no access to email or voicemail until (date). For anything requiring immediate attention please contact (boss).” If I happen to check my email I can still forward the important ones, but otherwise hopefully people get the message that I will not be responding.
When was today? Did you leave the sign up or is it freshly posted? Etc. People, use dates!
This is the dream. If I could do this, I would! I hate voicemails (and the phone in general) so, so much!
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If you want your message to be formal, avoid using contracted forms such as I’m and I’ll as well as informal or casual language. It’s also a good idea to start your message with an expression of thanks like: If your audience isn’t from your work environment, you could take a risk with something more fun and personalised:
Ok! That’s it for today. If you read this newsletter and value it, consider going to the paid version, and come hang out with us on Sidechannel, the Discord you’ll get access to if you switch over to paid.
8) I am currently out of the office. I have a cell phone, but I will not be giving the number out. If you can guess the number, however, I will take your call.
Set your out of office messages and determine who monitors division and department messages.