I like that you can sometimes tell the team dynamics by the OOO. In my experience I’ve seen that: – “If you need something, contact a member of my team” = I trust my crew and probably would prefer you email them all the time, TBH. – “If you need something, contact my boss” = I don’t trust my team and think my work is #higherlevel, OR my boss is a micromanager. – “If you need something, text me” = I hate my boss and don’t trust them to handle my work OR I think I’m very important and the company can’t function without me.
As a person who hates voicemail, I applaud this. Send me an email. Give me a paper trail.
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This makes a lot of sense to me, since surely in the 3-4 months people tend take as leave in the US, your issue would have been resolved. Also for parental leave, most people delegate ongoing projects to some specific person, so anything that’s still going to be going on months from now when you return is getting handled by someone else.
They only discovered this AFTER the Christmas rush. Thankfully there were no client meltdowns that year or it could have been a lot worse.
6. Year in review. When preparing their marketing campaigns, most marketers focus on what they’ve got prepared for their customers. Their blow out sale, free delivery, contest, or new line of products.
I’ll be back in front of my computer on [date] and will respond to your message then. If you require immediate assistance, please feel free to send an email to [Contact Name] at [contact email] so that they can help you out.
Dear [Customer name] Our store will be closed from [date] to [date] for Thanksgiving. We are assure you all of your emails will be answered once we are back on [date]. Kind regards, [Name/signature]
Your email has been received and I’ll get back to you as soon as I get back to my home office. Now, how do I turn off this Alexa thing? 18. “The doorbell just rang. It’s the UPS driver. He’s loading me onto the truck.”
Thank you again for being the best team one could ask for. Your energy and persistence has driven our company to new heights, and we greatly appreciate it.
Out-of-office auto-replies that keep happening over and over on CC’ed email threads.
Walk through your office and take a look at your electronics and other potential energy drains. Since you will not be in the office, there is no reason to pay for electricity that you are not using. Make sure that you handle your shutdown properly.
One of the real joys this holiday season is the opportunity to say thank you and wish you the very best for the new year. Warmest thoughts and best wishes for a wonderful holiday and a very happy new year. Wishing you the gifts of the season — Peace, Joy, Hope. Merry Christmas.
The above automated messages do not sound assuring as the time is not specified in terms of hours, days, or week. Here is a good example that businesses can follow to deliver effective customer service communication.
If this is a good representation of this individual’s personality, then I think they would be a fun co-worker and a reasonable boss.
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I’ve honestly considered changing my OOO message/voicemail to “You’ve reached Lisa. I’m overwhelmed right now, so I’ll get back to you eventually.”