There is any number of valid reasons why you might skip on your email inbox for a while. You can be on vacation, feel sick or take a few days off to recharge.
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Team building content expert. Jessica has a double major in English and Asian Studies, and experience working with teams across cultures; including 3+ years in Taiwan.
> When I get an answer from someone who reads his e-mails on vacation I’m pleasantly surprised.
Also, you need to know your audience if you are going to go eccentric. Alison mentions that this message is fine in their culture, but it wouldn’t npbe appropriate for my somewhat formal field. And even if your workplace in general is casual, you might be contacted by someone outside. (In a tiny provincial courthouse I served in the past, there is a story going around that in the 80s a junior but elderly clerk used to address phone callers as hun and sweetheart and generally speak very informally. Most people thought it was funny, and then the President of Supreme Court called and… he didn’t).
Give complete details of the person they can contact if there is an urgency. If you are in charge of multiple departments, you can add more people along with their expertise area so that customers know who they should reach.
By knowing more about your activities, customers are more likely to trust your company. In turn, your company’s outreach increases.
4.) Herzlich willkommen bei Mustermann Solutions . Wegen einer firmeninternen Veranstaltung ist heute unser Sekretariat nicht erreichbar.Sie können uns aber gerne eine Nachricht hinterlassen. Ab Montag stehen wir Ihnen wieder persönlich zur Verfügung. Vielen Dank für Ihr Verständnis.
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I still hate that lady. She made one of my coworkers cry until she had to leave work because it turned into an unstoppable panic attack. I later had one too.
Dear Customers. We, the employees of this office are going to take our days off from the 25th of December to the 5th of January 20XX in lieu of Christmas and winter vacations. Your needs are Supreme to us so one of our representatives will be available 24/7 in case of answering any query you may have. Feel free to contact us on the following number [X].
Oh I also saw one from a person who used to be my manager (thank goodness that nightmare is over). She had: – An extra space in the email address to contact in her absence, which would create a bounce back if someone tried to use it as she typed it. – Had a date that was clearly a “fill in the blank” that she didn’t look at, because it was something like “3th” instead of “3rd.”
“I am spending time with family today – some things are MORE important than work.”
Explain why you're out. No need to go into great detail that you're traveling to seven different European countries. Simply state whether you're on vacation, at a conference, or on a business trip.
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I’ll add “with limited access to email and voicemail” if I’m out because of work-related stuff (back when we used to have offsite meetings!), and “with no access to email and voicemail” if I’m truly on PTO.