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Start with a friendly greeting. Skip the "Greetings," "Salutations," "Dear sir/madam." These are far too stuffy and robotic. Instead, start off your response with a simple "Hi" or Hello.
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You should avoid technical jargons Avoid complex vocabulary that creates confusion Maintain a friendly tone
When I started at my old job, they gave me a phone number in the directory but forgot to actually issue me a phone for several years! It was great.
Listen, who doesn’t love a little furry animal friend? If you want to put a smile on your colleague’s face then why not include a cute little GIF or photograph of some adorable animals. Go on, brighten their day.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
Setting up an out of office message is quite simple. It can be set using the auto-reply function of your mail provider or program – just don’t forget to turn it off when you return!
I deal with this all day. I feel like some property management companies make their managers announce when they’re going to use the bathroom via auto-reply.
Optionally, click the Attach Invoice checkbox to automatically attach the customer’s invoice to the auto-response.
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Yep, tech worker here and I didn’t even bat an eye at this when I saw it on TikTok.
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Hey — you’ve reached my inbox, but hold on, the doorbell just rang. It’s the UPS driver. He’s loading me onto the truck. Dang, it’s stuffy in this truck with all these boxes. He’s taking me down to… Oh! Florida! And now I’m on the beach. Thanks, UPS driver!
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Think about a soon-to-be-ex-colleague that really could do with some extra enquiries forwarded their way (call it 'paying it forward').