Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
With all that in mind, read on for a few examples of what you might actually write...
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Confirm any expected deliveries will not be left at your door or unattended. Reschedule if necessary.
I’m currently out of the office this week as I’ve taken some time off to travel. However, I’ll reach out to you when I’m back.
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A Christmas closure email is an email sent to the staff stating that the office, institution, etc. will be closed for the Christmas holidays. It can be one that a store will send to customers as well.
Your out-of-office message needs to set expectations around communication. First, provide information about when you’ll return. Misner suggests giving yourself an extra date to catch up.
Thank you for your email. I’m currently out of the office, returning on [return date].
Professionally, I just try to be as boring as humanly possible, except in comments embedded in code.
Being a responsible netizen or professional in the Internet age also means leaving useful clues and messages for your email correspondents whenever you will be out of reach temporarily or permanently. Remember that your email correspondents expect you to respond within minutes or, at most, 24 hours of receiving their emails unless specifically stated in the email that you are free to respond much later.
Out-of-office auto-replies that keep happening over and over on CC’ed email threads.
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I love this and want to start using it. I am assuming it’s pronounced “hood-a-lay” and that said hodilay has already begun when the OOO message was written!
Apologies, but I am currently knee deep in sushi and shrines on the other side of the world in Japan. I will be back to the usual tea and crumpets when I return to the office on [DAY OF WEEK], [DATE]. If you have an urgent query about [BUSINESS] before then, please don’t hesitate to contact [NAME] in my absence. [EMAIL]. Thanks so much.
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“It’s not about removing the OOO response altogether,” says Sadler, “but instead pausing to consider what details you’re including.” Continue Reading
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