Everything’s a little off-kilter as we continue to contend with the COVID-19 pandemic. It’s hard to step away from work when the “office” is the dining room table you can see from your couch. It feels a little strange to take PTO when travel and boisterous family gatherings seem like a distant memory. You might be working odd hours so you can juggle childcare and other responsibilities. Or maybe your full-time job became a part-time one (or an on-hold one) as a result of the economic downturn that hit along with the coronavirus.
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If you are eligible for winter break but are required to work because you provide an essential service, your supervisor will notify you well in advance.
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5.) Gentile Cliente, il nostro ufficio sarà chiuso dal 24 Dicembre fino al 2 Gennaio. Potete contattarci come sempre da Lunedì 5 Gennaio. Auguriamo a voi e alla vostra famiglia un felice Natale e un Buon Anno Nuovo di successo.
That makes sense. I normally say “Hi, I am out of the office on DATES. If you need to reach someone…….” or whatever.
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Thank you for your mail, I am currently out of the office on annual leave, returning October 12th. If your inquiry is urgent, please reach out to (YOUR COLLEAGUE’SNAME);[email protected] for sales/channel-related issues or (YOUR COLLEAGUE’SNAME);[email protected] for technical related questions.
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An out of office message is an automatic response to work communications when you are away from the office. Using your email or messaging service, you can set up an automatic response to anyone who is trying to contact you. An out of office message should tell the sender: That you are not in the officeThe dates you will be goneWho they can contact while you are awayWhen to expect a response from you Why is an out of office message important?
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I don’t do them for meetings. I do have one that I turn on every Tuesday afternoon since I don’t work Wednesdays. In our culture it’s not uncommon for people to check EMail when they’re off. I don’t do that so I need to let people know. I also put a status message up on Teams. I work with a team of 40 people and I can’t expect them all to remember when I’m there and when I’m not!
The above automated messages do not sound assuring as the time is not specified in terms of hours, days, or week. Here is a good example that businesses can follow to deliver effective customer service communication.
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7.) Welcome to the law office John Doe. Sorry, we're currently unable to answer your call personally, as you call during our annual holidays. Feel free to send us an email to [email protected] - We will contact as soon as possible at our return. In urgent cases, please contact our office representative. These can be found on our website www.lawoffice-johndoe.de. Many thanks for your call - Good bye.
Yeah, announcing you were going to delete emails unread and expecting the sender to resend when you return would NEVER fly in my office. I’d get executive complaints about that, especially if it went to a client or outside party – if a client can’t reach you, they will reach out to someone else who may not work at your organization and you lose business. I feel like this delete-it-all philosophy would only work for an entirely internal role where timelines are more relaxed, and even then, I feel it’s a bit unprofessional to foist your own catch-up work onto others, especially if they’ve been backfilling for you while you were OOO.
Anything worded like Option 1 would never fly at my workplace, exactly because of this. I have colleagues who complain to upper management if their non-urgent tech support questions (that a whole troubleshooting website already answers) don’t get an answer from me or my boss within half a day. And oh, did I mention our job is not actually tech support?
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“For the Symantec office, I send holiday wishes for the employees’ holiday out of office. I wish all the employees have lots of fun and adventure during the recreational holiday period. Have a happy holiday.”
Additionally, you can reference a person in charge of your business while you are way:
Once I come back on *date*, I will get back to you. Maybe I can even tell you about my adventures.
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This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
With an out of office email, you provide the following information, preferably in a unique way: At the moment, you are not available;The exact time (date) of your return;Contact information (phone number) for urgent cases;Contact information of colleagues to be contacted in your absence;
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Hahaha. This sounds like somebody thought the phrase “at X’s earliest convenience” sounded vaguely businessy and professional, but didn’t realize the pronoun is always supposed to be “your”. It’s never “my”, for the reason you mentioned.
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If you’re using Gmail, you’ll find settings for out of office messages by clicking the cog icon on the main screen:
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When you update your voicemail or turn on your email client’s out-of-office greeting, there are three basic things you must share in your message: When you’re leaving, when you plan on responding to your messages upon returning, and who they can contact if they need to talk to someone right away.
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Sorry I missed you. I’ll be out of the office and slow to respond until after the break. While I have you, though, help settle an argument among my colleagues and me: Die Hard 1: The Office Christmas Party Gone Wrong. Die Hard 2: Airport Conspiracy. Die Hard 3: Samuel L. Jackson. Enough said. Die Hard 4: Cyberthreat. Die Hard 5: You should probably not pick this one. Impossible! It’s like choosing a favorite child!
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I'm probably in the middle of a tree farm right now, getting covered in tree sap, so my hands would stick to my keyboard if I tried to respond to your email. I'll respond to your email once I am back at work on [date].
Both your customers and your employees need to know how long your business will be shut down for the holidays. Provide notice well in advance. Depending on the types of services you offer, you may need to start notifying customers as early as a month out. It would be best if you were to provide these important notifications at least two weeks before the holiday shutdown. Employees should also be reminded regularly that the company will not be open during those important days.
While you shouldn’t use a vacation message like the first example in this article, it doesn’t mean you can’t have a little bit of fun with your emails.
I once had a coworker who would put up OOOs for absolutely everything, and it irked me to an unreasonable level. Spending the afternoon working with a colleague on a project? OOO. Just returned from vacation and trying to catch up? OOO. A lot of meetings that day? OOO.
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In the Settings panel, select “Automatic replies,” then click “Turn on automatic replies.”
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It’s great to hear from you. I’m currently out of the office until mm/dd with limited/ no access to my email. Anyway, feel free to contact [email] in case your request is urgent.
You can show just how thrilled you are about your vacation while still providing an apology (of sorts... not really).
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I know you probably don’t want to hear this, but I’m on holiday. I won’t be able to connect with you until [date]. However, there’s good news too: my colleague [Name] will help you with pleasure.
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2. Out of office sick leave template. You don’t need to tell the sender too much, but it is important to say you won’t be available. If it is a long-term illness, you might not have a date set for your return.
If you’re taking a few days off and want to respond only to urgent emails, this template would be a great fit.
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Ann Handley is one of the renowned digital marketers who is also known for her sense of humor. In the below auto-response, she has sprinkled some clever creativity, personalization, and warmth instead of the two-line cold replies that we see almost everywhere. This can surely be an inspiration for anyone willing to catch the reader’s attention and make them smile even while away.
i’m just waiting for the inevitable “Believe it or not, ___ isn’t at work. where could i beeee?” a la Seinfeld
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Another (also memorialized via a TikTok) is not exactly an OOO responder but it’s a great example of unapologetic bluntness. “Baby, I’m not even here,” the woman in the says while preparing a margarita and talking about not responding to calls or emails during approved time off. “PTO? Prepare The Others. I’m a ghost.”
My coworker went out on disability for surgery and left an ominous OOO saying she would be out and did not have a return date, multiple people contacted me bc they were freaked out. The message suggested people reach out to me in her absence and spelled my name wrong, we’ve been working together for 4 years.
I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
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Hi, I am out of the office for my annual year-end vacation and will not be able to check my mail until after the New Year. Have a Happy New Year!
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I am currently in London. My Inbox didn’t join me on this trip, so I’ll be sure to answer your msg as soon as I return back on Wednesday, MARCH XX, 2XXX.
I just say “following my return to the office” because saying “as soon as possible” isn’t actually when I’m going to respond — I may have other priorities when I get back that take precedence over responding to a week old email that wasn’t important enough for them to contact my backup. That said, it doesn’t bother me when other people do it!
A. Nearly all offices will be closed on Main Campus during winter break; therefore, each department should ensure their telephone messages and out-of-office email replies reflect that their office is closed but resuming normal business hours after New Year's Day. They may also want to note their winter break closure on their webpage.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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I agree that the reasons are not relevant. But at my last company, a coworker had overly short out of office messages. Examples: “out of office today.” Or “out of office until Monday.” With no additional information about coverage, etc. Those always felt overly curt to me and made me wonder, is this person okay? Was this OOO planned or are they on the verge of a mental breakdown? (It was a very toxic culture so this wasn’t out of the question). I would be curious to hear others perspectives on this. Is too little information just as bad?
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For non-urgent inquiries during my absence, you can contact [Name] at [email] or [phone number], and they will be happy to assist.
Obviously, not every out-of-office is set for a vacation. You also need an out-of-office if you go on an extended business trip or to a conference. But instead of simply telling people you’re at a business event, why not use this opportunity to encourage networking of new business connections?
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While this may not prove so fortunate for us, we can use the poor weather for comedic relief. You can even include a screenshot of the weather forecast for a sense of realism. Not only will it give senders a chuckle, but it’ll also generate a certain amount of empathy — which is often the key to good content.
