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In the digital age, most of us follow brands on social media. When a client follows a company on social media, it keeps them fresh in their mind and makes them more likely to do business with them. You can set an out-of-office to make it easy for a customer to connect, stay current, and maintain the brand loyalty that social media provides.

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Who hasn’t longed to write something similarly huffy? Well, LA-based designer Paul Woods, for one. Woods is also the author of How to Do Great Work Without Being An Asshole and suggests opening your OOO with this: “Dear sender, As you are already aware, I am on vacation. However, as it appears that you have flagrantly ignored the numerous emails, in-person conversations and messages over the past week communicating this, below you can find a detailed recap what I will not be doing until my return…” It’s a recap that extends to wearing clothes, even in public, and moderating his consumption of hard liquor.
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Honestly, I like when people do this. I think it’s straightforward and it makes it clear that I still am in ownership of the problem (as opposed to wondering whether the other person has/will see it and what their timeline is).
Erin Ollila is a content strategist and writer who believes in the power of words and how a message can inform — and even transform — its intended audience. Reach out to her on Instagram at @ErinOllila, or visit her website erinollila.com.

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Just say you’re away from your desk! Or if you’re out for more than a day, just say you’re “away” until XYZ date.
There’s just one problem with this approach: you’ve now obligated yourself to regularly check your email the whole time you’re out.

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I’ve started going really, really simple on OOO messages – literally just “I’ll be out of the office until ___, please contact ___ for questions about ____”

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Just hang in there, the holiday break is near. Alas! You can finally disconnect, recharge, and relax.

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    Hello! Our office will remain closed from [date] to [date] for [holiday]. We promise to answer all emails as soon as we return to the office. Thank you!

    Our office will be closed on [date] for the public holiday and will reopen again as normal on [date]. Contact details for emergency can be found on our website.
    Depending on your idea of holidays as no-business time of the year, you may decide to leave at least one communication channel open, or provide additional information in case of urgent inquiries. In any case, you can add the following information to the mix: You can provide your mobile number, while noting that it can be used only in exceptional situations You can leave contact information of a person that will handle correspondence in your absence You can inform your customers that you will only check emails with “URGENT” in their subject

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    14) You are receiving this automatic notification because I am out of the office. If I was in, chances are you wouldn’t have received anything at all.

    COVID-19 Floating Holidays — Three new COVID-19 floating holidays have been granted to all full-time staff members who are eligible for floating holidays and who are employed as of the effective date of November 23, 2020 and all part-time exempt and non-exempt benefits eligible staff employed as of the same date. These additional days are available for use from November 23, 2020 through December 31, 2021.
    Wow- that is rude of her. If you have a phone, you should have voicemail! It’s unprofessional (or at least inconsiderate) to have a mode of contact that just says “sorry, I know you already contacted me, but I want you to contact me again a different way”. Especially if she’s out of the office it doesn’t make sense to turn it off. The entire point of voicemail is so you can listen to the messages when you return…

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    ImpactImpactThis nonprofit renovates abandoned Baltimore houses—and then sells them at a discount to local residentsImpactThis program is testing what happens when you give cash to people leaving prisonImpactThese Nobel Prize-winning economists explain why direct cash transfers are so vital to fighting poverty

    I feel this so hard! I am 14 days away from my PCS (permanent change of station), and will be on leave for a month. I’ve been drafting my OOO multiple times, not just out of a desire to edit but because it reminds me that I am LEAVING my current terrible office.
    I deal with this all day. I feel like some property management companies make their managers announce when they’re going to use the bathroom via auto-reply.

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An out of office message could become an opportunity to connect with your client on a more personal level. Consider sharing something about yourself that they might not have known about while working with you.

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I worked with a guy years ago who would update his voicemail greeting literally every time he left the office.

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As a side note, I put a similar message on my work and cell phones, and once I didn’t change the cell message back for nearly a year. (It was my personal cell number, and only my parents ever left messages.)

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