I personally like it. Of course, the emails that I’ve seen still say what to do if the matter is urgent and needs to be handled now — but as a person who gets 100+ emails a day, whether I tell you I’m deleting all of them when I get back or not — if it is in the thousands of emails that might accumulate in the time I am off, I’m not going to see it or respond. Better that I tell you now that you are going to have to resend the email after I return (or get my backup to handle it now) than you sit around waiting for a response that is never going to come. It is actually pretty common in my industry for any absence two weeks or more.
Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].
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Of course, every message sends a message, even a barebones OOO that seems to say nothing more than that you’re away until next week, so why not try to inject a little personality? You could get quirky by giving your auto-responder robot a personality. You could dispense with words altogether and substitute a gif or emojis. Or how about a little retro concrete poetry – you know, where you arrange your words on the screen to form an image of a palm tree or a pina colada? It might be worth noting here that the amount of personality you inject depends on your trade. What earns you cachet in the creative industries might backfire in the financial sector, for instance.
Chances are you’ll be checking email while you’re on vacation. Almost two-thirds of travelers do, according to a poll by travel agency Travel Leaders Group. But just because you can’t unplug doesn’t mean your coworkers and clients need to know. In fact, you’d probably prefer that they leave you alone so you can enjoy your getaway on your own terms.
However, I’ll be checking in whenever I can, and will respond to all emails marked ‘urgent’ as soon as I am able to. For immediate assistance, you can contact me on [mobile number].
That’s why it’s a good idea to direct your recipients to your Facebook, Twitter, or Instagram where they can get in touch with you.
An out of office email is an automatic response you can set up to be sent when someone tries to get in touch with you whilst you’re away from the office.
Protocol for when you should use an out-of-office message will vary by job and industry, but generally, you should set an OOO message when you’ll be out for two or more days.
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However, I’ll be checking in whenever I can, and will respond to all emails marked ‘urgent’ as soon as I am able to. For immediate assistance, you can contact me on [mobile number].
We do OOO messages, but also send an email to the department and other relevant people, so that part doesn’t sound odd to me. I want to know if someone is going to be away next week, because then I can plan accordingly instead of sending them an email about something important Monday morning and find out I’m SOL until the following week.
I do typically come back to hundreds of emails, and I prioritize what to read – things from my boss/leadership are first, followed by communication from my direct reports. I also sort them by conversation thread and read the end of them first, which reduces the burden.
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Which to my mind lets people know when I’m back and that I will get back to them after that date, as well as who to contact for more urgent stuff. But every time, Wakeen gets teapot questions because people apparently can’t be bothered to finish reading and they both get questions on stuff that is not due for weeks after I return.
Okay. So, it’s not to my exact personal tastes — to me, it’s overly wordy — but it’s probably fine for their culture and I’d be mildly amused if I got it. I see where you’re seeing condescension, but I think you can read it without that too.
If you need immediate assistance during my absence, please contact (Contact Person with email and phone). Upon my return, I will reply to your emails in a timely manner.