German vehicle-maker Daimler has an innovative approach to holiday email, which many people about to return from holiday may well wish their company would copy, writes William Kremer.
When you have to be away from work even for a day, you have to add an out of office message so the person who is looking for you will know that you will delay with your answer or to know who else can contact you.
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You can also schedule your auto replies ahead to send at a specific time for a set it and forget it solution.
One year my organization mistakenly left me off the phone directory. I made no attempt to correct that. The only people who could call me we’re those who knew my number; everyone else had to use email.
She retired shortly thereafter, and I was left with so many questions. Brain hiccup? Or did she actually think our email and phone systems were integrated somehow?
Professionally, I just try to be as boring as humanly possible, except in comments embedded in code.
If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back in the office. But, if this is an urgent request, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”.
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I’ve used language like “I’m out of the office at a conference” before and that doesn’t mean I’m not checking email.
For me, life isn’t just about having my brain cryogenically frozen so I can be revived two hundred years after the apocalypse to dance with the chosen few along the gilded path to Valhalla.
Give them the dates. Don't leave your sender guessing. Let them know when you'll be out and the date you'll be back in the office — not when you're returning home.
Before I implemented this system, I got *way* too many calls asking if so-and-so was out of the office that day when an OOO tells them that Bob will be back in three hours and to call Sue in the interim. The OOOs have reduced status check calls to practically zero, and the OOO preview pops up in our system as soon someone’s email is entered.
You can set the ‘favourites’ phone calls to pass through the DND but does this also apply to their text messages or only their phone calls?
Our offices will be closed today for the Queen’s birthday public holiday. Our team will be back in the office tomorrow morning from am. Enjoy your holiday!
I am currently on travel in Ethiopia. If you’d like to contact me, please write to me in Ethiopian (Amharic).
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My biggest pet peeve is the opposite – people who NEVER turn on their OOO! I’m not saying for a day but when they’re out for an extended period of time and I’m reaching out to get a deliverable.