An autoresponder email message is a notification that you receive when the person you are trying to reach is out of the office. These messages …
Interesting! I’d be unpleasantly surprised and tempted to scold them for not taking a proper break.
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Q. Will Supply Chain, Purchasing, Receiving, Mail Services and other such departments be open during winter break?
If instead you ask your co-workers to cc or bcc on replies then you will know which have been dealt with. (I think for internal mails it’s more reasonable to ask that if the original person contacts someone else, they cc you so you know who is dealing – and in smaller organisations where people know you personally you could also send a mail round the day before you leave to say you’re going to be out and to ask that any enquiries are directed to [name]in your absence, to try to avoid them coming into your inbox in the first place.
“I’m offline and have sporadic access to email until X date. For urgent matters contact Colleagues A and B. For true work related emergencies you can call me at Cell Number”
That’s so weird! Email is the correct way to reach a teleworking person, that’s the worst place for an OOO message. Stick an OOO sign on your physical office door, by all means!
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn’t be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.
Dear Customer, Thank you for your email Inquiry, Our office closed is closed celebrating [HOLIDAY]. We will not be able to respond to your email until [date]. Apologize for the delay. We wish you a wonderful holiday season. Best regards.
If you’re traveling to a remote, mountainous area, why not jab some fun at your lack of WiFi in your autoresponder? Plus, that makes it less likely that people will expect an immediate response or continue to email you after the first try.
I’m with you. It comes across as a bit scold-y, like chastising someone for emailing while you’re out and treating them as if their issues aren’t important.
“We hope you that this holiday season finds you enjoying every single minute of it. We are aware that this is the time of the year everyone is looking forward to and we are no different from you in that regard. Since we hope to spend some quality time with our families and friends, holiday closure period is ahead of us. We hope that you will enjoy the holidays just as much as we will.
14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
Rather than a number of days or vague phrasing like “this week,” giving exact dates helps prevent confusion and lets senders know when they can expect a response from you.
Thank you for your message. I am out of the office from May 1-6 with limited email access. If you need immediate assistance, please contact my assistant editor, Alex Jordan, at [email protected] or 555-432-6100. Otherwise, I will respond to messages upon my return.
If you still need to reach me, you can email [email protected]. Or you can email my assistant at [email protected]. They can point you in the right direction.
I dunno, this is one of those areas I feel like people overanalyze. Like, yes, there are definitely some away messages that make me raise an eyebrow and I really don’t want anyone’s medical history. I’m not a huge fan of the one from the LW cause it’s a bit cutesy and takes too long to get to the point — I prefer short and sweet. But some people also just…struggle with how to put together an away message and copy what their boss does. Or they’re like me — I need a message that works for clients as well, so mine needs to be a little more formal, even if my office isn’t.
Agreed. I think some people don’t analyze the individual words when they hear the phrase. It’s fine to say “please let me know at YOUR earliest convenience” but it’s weird to say “I’ll get back to you at MY earliest convenience.”