The reason for the OOOs for staff taking half-days? They didn’t want to check the shared office calendar where our time off was recorded. UGH
My personal voicemail says that I prefer emails or texts when possible, and please leave a voicemail only as a last resort but either of the other two options will have a much faster response rate. I think I’ve gotten two voicemails in the last year.
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Setting an auto-response email is probably not the first thing on our mind before we jet off on holiday. But if we don’t do it, we risk eroding the trust between ourselves and our customers. It’s important to remember that response time is a non-verbal sign that shows clients and business partners how responsible and professional a company is.
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I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return). If you need immediate assistance during my absence, please contact (Contacts Name) at (Contacts Email Address). Otherwise I will respond to your emails as soon as possible upon my return. Thank you for your message. How do you respond to holiday greetings? "And (also) to you!" You too! Thanks, same to you! Happy New Year to you and yours (when you want to extend the wishes to the other person's family) How do you let clients know you are going on vacation?
If you’re an events-based business, use your out of office auto-reply as a way to promote your upcoming conferences, sessions, and speakers! Jason here, thanks for reaching out to ThinkTank! I’m currently at a speaking event in Chicago. Find out if I’ll be coming to your city here https://txt.st/PQB
In November 1919, President Wilson proclaimed November 11 as the first commemoration of Armistice Day with the following words: "To us in America, the reflections of Armistice Day will be filled with solemn pride in the heroism of those who died in the country’s service and with gratitude for the victory, both because of the thing from which it has freed us and because of the opportunity it has given America to show her sympathy with peace and justice in the councils of the nations…"
So from [date] to [date], I am going to be laid out in the sun catching a tan and reading a book.
The big issue I have with the example in the post is that not only is it unnecessarily long-winded, but you have to listen through all the chattiness to get to the “here’s who to contact in a real emergency” part. The tone does rub me wrong, but I’m willing to roll with that as a personality/company culture thing.
Of course, if you’re expecting something (or someone) urgent to pop into your inbox, send them a separate note with your personal email or phone number. Alternatively, you can also just make sure whoever your go-to contact is has that information in case you do need to be reached. Once you handle that, you can do what your out-of-office says you’re doing and actually spend the day recharging.
I should add that I actually WISH I got more exciting OOO messages and/or that I felt like I could be more exciting with mine!
I had a manager who did exactly that for his paternity leave. I was floored, because I never thought it was an option. His attitude was that if it was important enough, the person would send it again.
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You probably received a number of these emails, and thus you should be familiar with the information out-of-office emails provide.
Thanks for your email. I’m currently attending [insert event, conference etc here], and will return on [date of return].
Hey, Thanks for your email. I’m not in the office and am on a family vacation. I assure you that all your emails will be answered as soon as I return to the office on [date]. Kind regards.
Auto Attendants easily route your calls and can be set with a holiday-specific greeting. You can choose to select a schedule adjusted for holiday hours or carry over the rules set for regular business hours.