It’s wise to check they aren’t though. A colleague once had an out of office from an academic that simply said ‘on fieldwork’. Just those two words.
Others like to take the opportunity to inject a little personality and make the reader smile, like our very own Rachael’s summertime out-of-office:
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Website: https://asthedrillturns.com/2019/02/18/dental-office-voicemail-etiquette/
An out of office message is an automatic response to work communications when you are away from the office. Using your email or messaging service, you can set up an automatic response to anyone who is trying to contact you. An out of office message should tell the sender: That you are not in the officeThe dates you will be goneWho they can contact while you are awayWhen to expect a response from you Why is an out of office message important?
With a slightly modified email address to mirror yours, they can easily impersonate you using the personal information provided in the OOO message and exploit your absence. Knowing where you are and how long you may be gone can lead to an attempt to initiate a transfer of funds or access confidential data. They might even go the extra step and reference how great their “trip” is going just to make the message appear genuine.
Daimler's move follows Volkswagen's decision to turn email off after office hours and new guidelines in France ordering workers in some sectors to ignore work emails when they go home.
But I'm someone who has co-workers in almost every time zone, on almost every continent, and in almost every geographic region, and I simply can't imagine using most of these examples with co-workers in, say, South Korea or Japan or Nicaragua. Like, the account manager who reaches out to me for help accessing a particular system in Seoul doesn't need my personal story about why I'm taking time off and all the fun (or, for that matter, not fun) things that I'll be doing — they need help gaining access to [system] in order to complete the job tasks that have been assigned to them. If I am not available to help them, they need to know who can, and if there just *isn't* anyone else who can perform this task, they need to know when I will be able to.
(If you have certain projects you cover list project name and the person covering you).
I received one from a coworker in middle management that said something to the effect of “I’m working on a large-scale project and will be unable to answer email until X date. Please contact [direct report’s email] with any questions.” This went on for well over a month.
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
Again, be as specific as possible and provide as much detail as possible on how they can get their questions answered or problems resolved. This will ensure you come back to fewer fires and headaches.
I actually stopped changing my VM and out of office right before I left, bc I just did’nt care anymore lol. This was only one of a number of things that this company did that was bonkers.
It’s possible I might quote from some responses to this in an upcoming column, so please note if you don’t want me to do that with yours!
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Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].
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