Here is a good example of setting a queue message when all your support agents are busy.
My mom works part time at a library in archives, where her personal work email is also the general archives email (ie LibraryNameArchives @ email . com). She has an out of office response that replies with her work hours (since she’s the only employee in the archives) so people know when she’s in the library and can respond or when they can come in and visit her. The only frustrating thing is that her email either isn’t capable of, or she doesn’t know how to, turn off the OOO email when she’s actually in the office, or doesn’t trust that she’ll remember to turn it back on. She’ll send me an email about something, I’ll respond, I’ll get an OOO response, she’ll respond, I’ll reply, I get an OOO reply, etc etc.
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I will be checking email throughout the day and will try to respond to messages promptly (please flag urgent.
Read our guide to setting up email on a Mac, iPhone and iPad here. Plus how to send email attachments in Mail on iPhone.
If instead you ask your co-workers to cc or bcc on replies then you will know which have been dealt with. (I think for internal mails it’s more reasonable to ask that if the original person contacts someone else, they cc you so you know who is dealing – and in smaller organisations where people know you personally you could also send a mail round the day before you leave to say you’re going to be out and to ask that any enquiries are directed to [name]in your absence, to try to avoid them coming into your inbox in the first place.
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Chances are you’ll be checking email while you’re on vacation. Almost two-thirds of travelers do, according to a poll by travel agency Travel Leaders Group. But just because you can’t unplug doesn’t mean your coworkers and clients need to know. In fact, you’d probably prefer that they leave you alone so you can enjoy your getaway on your own terms.
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7. No Specific Dates Out of Office Reply. [Your Greeting] Thank you for your email. I am currently out of the office and not able to respond to your email personally.
To learn more about what we do here at [Company Name], please visit our website here [link] and keep up to date with us by following us on Twitter [link] and subscribing to our newsletter [link]. You’ll be first to know the next time we host a webinar or workshop!
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time-sensitive, please send an email to [Contact Name] at [contact email].
If you’ve been inspired by Rachael’s efforts and want to spread a little festive cheer, there are some fantastic examples to help you do just that...!
In the top right corner, click the cog icon to open Outlook settings, then click “View all Outlook Settings.”
Probably a lot of overlap with the same type of person who feels the need to justify every sick day to all their coworkers, like they’re afraid of being judged for being absent. (Yes thank you Jane I don’t care that you were up half the night with a plumbing issue, you don’t need to convince me that you’re tired enough to take the day off)
This message is really long. I’d probably just hit delete and try to get in touch with someone else.
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